Front Office Executive

3 days ago

Hirapur Raipur Chhattisgarh, India HOTEL HEERA HEIGHTS Full time ₹ 1,56,000 - ₹ 2,04,000 per year

  1. Reception and Guest Handling

  2. Greet and welcome visitors professionally and warmly.

  3. Direct guests to the appropriate person or department.

  4. Maintain the visitor logbook (entry/exit).

  5. Telephone and Communication Handling

  6. Answer, screen, and forward incoming phone calls.

  7. Handle inquiries, take messages, or provide information.

  8. Manage internal communications or announcements when required.

  9. Administrative Support

  10. Schedule and coordinate appointments or meetings.

  11. Maintain office records and manage filing systems.

  12. Handle correspondence (emails, couriers, letters).

  13. Front Desk Management

  14. Maintain a clean, organized, and professional front desk environment.

  15. Order and manage office supplies inventory.

  16. Ensure all front office equipment is functioning properly.

  17. Customer Service

  18. Assist clients or customers with basic queries or service information.

  19. Handle complaints or redirect them to the concerned department.

  20. Coordination Tasks

  21. Coordinate with housekeeping, maintenance, and security.

  22. Support HR/admin during interviews, onboarding, or employee events.

  23. Data Entry and Documentation

  24. Enter and update data related to appointments, clients, or office activities.

  25. Maintain attendance or visitor reports.

Key Skills Required

  • Excellent communication and interpersonal skills
  • Good organizational and multitasking abilities
  • Professional appearance and demeanor
  • Proficiency in MS Office and basic computer skills
  • Calm under pressure and customer-service oriented
  • Direct guests to the appropriate person or department.
  • Maintain the visitor logbook (entry/exit).

Job Types: Full-time, Permanent

Pay: ₹13, ₹17,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Internet reimbursement

Work Location: In person

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