Business Support Officer

2 weeks ago

Saheed Nagar Bhubaneswar Orissa, India FuturEdge Edufincraft Pvt Ltd Full time

**Key Responsibilities**

**1. Back Office Management**
- Manage documentation, policy processing, and internal file organization.
- Coordinate with insurance partners and internal teams for smooth workflow.
- Maintain compliance checklists and ensure accurate recordkeeping.

**2. Client Servicing**
- Handle client queries related to policy issuance, renewals, endorsements, and claims.
- Follow up for document submissions, premium payments, and feedback collection.
- Ensure timely delivery of services and maintain high client satisfaction levels.

**3. Bookkeeping**
- Record daily financial transactions and maintain ledgers.
- Assist in invoice generation, payment tracking, and petty cash management.
- Coordinate with accounts for reconciliation and audit support.

**4. MIS & Reporting**
- Generate daily, weekly, and monthly business reports (Sales, Collections, Client Activity).
- Maintain dashboards for policy status, renewal pipeline, and performance metrics.
- Support management in data-driven decision-making through timely reporting.

**Required Skills & Qualifications**
- Bachelor’s degree in Commerce, Business Administration, or related field.
- Min 1 year of experience in office administration, finance, or customer service.
- Strong interpersonal and communication skills.
- Organized, detail-focused, and dependable with time-sensitive tasks.

**What We Offer**
- Competitive salary based on experience
- Structured onboarding and training support
- Opportunity to work in a fast-paced and client-focused environment
- Growth opportunities within operations and finance teams

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Monday to Friday
- Morning shift

Supplemental Pay:

- Performance bonus

Work Location: In person

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