Front Office: Resort

4 days ago

Kolkata West Bengal, India Ace Consultants Full time

WE ARE HIRING

Job designation:

- Front Office : Resort

Job location:

- Kolkata

**Salary**:

- 20,000-30,000

**Experience**:

- Total experience:

- 4 years of relevant experience in front office operations or customer service.
- Minimum experience:

- 1-2 years experience in a front office or customer service role, preferably in the hospitality industry.

Education:

- Diploma or degree in Hospitality Management or a related field is preferred.

Skillset:

- Good communication skills
- Proficiency with MS Office
- Proficiency in computer systems and hotel management software (e.g., Opera, Fidelio).

**Languages:

- English, Hindi and Marathi**

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

**Profile Introduction**:
We are seeking a dynamic and customer-oriented individual to join our team as a Front Office Associate at our esteemed resort. The Front Office plays a pivotal role in ensuring exceptional guest experiences from check-in to departure. If you have a passion for hospitality, impeccable communication skills, and thrive in a fast-paced environment, we want to hear from you.

**Responsibilities**:

- Greet guests upon arrival and ensure a smooth check-in process.
- Handle guest inquiries, requests, and concerns promptly and professionally.
- Provide information about resort facilities, services, and local attractions.
- Manage reservations, cancellations, and room assignments efficiently.
- Process payments, maintain accurate guest accounts, and handle cash transactions.
- Coordinate with housekeeping and maintenance departments to fulfill guest requests.
- Assist guests with luggage, transportation arrangements, and other concierge services.
- Resolve any guest complaints or issues effectively to ensure guest satisfaction.
- Maintain cleanliness and orderliness of the front desk and lobby area.
- Uphold the resort's standards of service excellence and guest satisfaction.

**Requirements**:

- Proven experience in a front office or customer service role, preferably in the hospitality industry.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong attention to detail and ability to multitask in a busy environment.
- Ability to work flexible hours, including weekends and holidays.
- A positive attitude and willingness to go above and beyond to exceed guest expectations.
- Knowledge of local attractions, restaurants, and activities is advantageous.

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Work Location: In person

  • Front Office

    2 days ago

    Kolkata, West Bengal, India Sagar Fabrics Full time

    **Job Summary**: The Guest Service Associate (GSA) is the first point of contact for guests at the resort. They handle check-ins, check-outs, reservations, and ensure a pleasant stay for all guests. **Key Responsibilities**: - Welcome guests and handle registration formalities. - Process check-outs and handle billing accurately. - Manage room allocations...

  • Front Office Associate

    6 days ago

    Kolkata, West Bengal, India Kish Hospitality Consultant Full time

    Kish Hospitality Consultant is currently hiring for the position of Front Office Assistant for Luxury Resort In Goa. **Responsibilities**: 1. Assist the Front Office Assistant in managing all front desk operations. 2. Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area. 3. Handle guest...

  • Housekeeping Supervisor: Resort

    6 days ago

    Kolkata, West Bengal, India Sagar Fabrics Full time

    **Job Summary**: The Housekeeping Supervisor is responsible for overseeing and ensuring the cleanliness, orderliness, and overall appearance of guest rooms, public areas, and back-of-house areas. The role involves supervising housekeeping staff, inspecting rooms, training employees, and coordinating with other departments to maintain high standards of...

  • Pastry Chef: Resort

    1 week ago

    Kolkata, West Bengal, India Paradigm Consultancies Full time

    **WE ARE HIRING** **Job designation: - Pastry Chef: Resort** **Job location: - Kolkata** **Salary: - 15,000-25,000 Per Month** **Experience: - ** **Total experience: - ** - 5 years of experience in pastry production **Minimum experience: - ** - 1-2 years of experience in pastry production **Education: - ** - Formal culinary training or degree...

  • Bell Boy

    6 days ago

    Kolkata, West Bengal, India Sagar Collection Full time

    A **Bell Boy** (also referred to as a **Bellman** or **Hotel Porter**) is a hotel staff member responsible for assisting guests with luggage, providing information, and offering general help to ensure guests' needs are met during their stay. **Job Title: Bell Boy** **Responsibilities**: - **Guest Assistance**: Greet guests with a warm and friendly...

  • Front Office Executive

    4 days ago

    New Town, Kolkata, West Bengal, India Aquatica Banquet Resort & Water Park Full time

    **Job Title**: Front Office Executive (Hotel Industry) **Experience**: 1-1.5 Years **Salary**: ₹9,000 - ₹12,000 (Gross per month) **Job Type**: Full-Time **Working Hours**: 10:00 AM - 7:00 PM **Location**: AQUATICA **Job Summary**: **Key Responsibilities**: - Greet and welcome guests in a warm and friendly manner. - Handle check-in and check-out...

  • Front Office Supervisor

    4 days ago

    Kolkata, West Bengal, India Paradigm Consultancies Full time

    **WE ARE HIRING** **Job designation: - Front office supervisor** **Job location: - Kolkata** **Salary: - 20,000-30,000 Per Month** **Experience: - ** **Total experience: - ** - 5 years of experience in front office operations, preferably in a supervisory role. **Minimum experience: - ** - At least 1- 2 years of experience in front office...

  • Front Office Executive

    1 week ago

    Kolkata, West Bengal, India 21 Wayout Full time

    We are looking for Front office executive for Kolkata Salt lake location. Speak to employer - 8420612233 **Job Description**: - Designation: Executive - Front Office Vacancy: 01 (Female only) Posting: Salt Lake, HO Joining: Immediate Experience: 3 to 6 years Education: Graduate **Salary**: maximum 20K take home + ESIC JD: She will be responsible...

  • Front Desk

    2 weeks ago

    Kolkata, West Bengal, India Yaduka Real Estate Full time

    Gender - Only Female Age Limit - 20- 29 Location - Kolkata (Barsana Clubs & Resorts Pvt. Ltd.) Experience Require - 2yrs Salary - 10k to 16k Duty Hours - 10 to 7 Working days - Mon-Sat Education - Graduate in any stream **Duties & Responsibilities** i) Will responsible for handling Front Desk ii) Daily Calls to the Members iii) Responsible for Admin related...

  • Front Office

    1 week ago

    Kolkata, West Bengal, India HR Equity Full time

    Job Location: Kolkata Experience: 2-8 yrs Gender: Female Job Details: Urgent Requirement for Front Office profile with experience in Mailing, Drafting, Coordination, Receptionist. Verbal and Written experience in English & Hindi Salary Per Year: 2-3.5L/PA