Front Office Executive

3 days ago


New Town Kolkata West Bengal, India Aquatica Banquet Resort & Water Park Full time

**Job Title**: Front Office Executive (Hotel Industry)
**Experience**: 1-1.5 Years
**Salary**: ₹9,000 - ₹12,000 (Gross per month)

**Job Type**: Full-Time
**Working Hours**: 10:00 AM - 7:00 PM
**Location**: AQUATICA

**Job Summary**:
**Key Responsibilities**:

- Greet and welcome guests in a warm and friendly manner.
- Handle check-in and check-out procedures efficiently.
- Coordinate with housekeeping and other departments to ensure guest satisfaction.
- Maintain records of bookings, payments, and guest information accurately.
- Handle guest complaints or concerns professionally and escalate when necessary.
- Ensure the lobby area is clean and presentable at all times.
- Assist in administrative tasks and day-to-day operations.

**Requirements**:

- 1 to 1.5 years of experience in a similar role, preferably in the hotel or hospitality industry.
- Good communication and interpersonal skills.
- Proficient in MS Office and front desk software (training can be provided if needed).
- Pleasant personality and well-groomed appearance.
- Ability to multitask and remain calm under pressure.
- Fluency in English, Hindi, and Bengali preferred.

**What We Offer**:

- Fixed salary
- PF

**To Apply**:
Pay: ₹9,000.00 - ₹12,000.00 per month

**Benefits**:

- Provident Fund

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Related Job: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)
- Bengali (preferred)

Work Location: In person



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