Reservation Executive
3 days ago
**Urgent vacancy for Reservation executive position in Gurgaon.**
The Reservation Executive handles requests from
guests, companies and travel agents via phone or other platforms. He/She makes
sure booking information is input correctly into the system. He/She needs to
maintain and update room vacancies on online booking platforms.
He/She helps to meet monthly revenue targets. This
is done by coming up with promotional packages to boost room sales and revenue.
He/She has to create packages based on requests. He/She must also make
reservations on other services as requested.
He/She should be versed with all packages and the
up selling of products/services. He/She has to follow all policies and
procedures. He/She also has to comply with quality assurance and standards.
He/She deals with guests adeptly and maintains confidentiality of
guest information and property data.
**Qualifications**
- Minimum Diploma in Hotel Management
- 3-5 years experience work in Travel Agent/Hotel Sales Desk
- Ability to use Ezee PMS and Extranet
- Excellent spoken and written English skills
- Knowledge of hotel industry fundamentals viz Occupancy chart, meal plans, ADR, ARR, etc
- Experience with IVR calls, CRM software preferable
**Salary**
- Budget: 25,000-30,000 based on experience and skills
- Will report to Gurgaon head office
- May be required to travel to Rishikesh site on monthly basis. Travel and accommodation costs will be borne by company.
Pay: ₹25,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Work Location: In person
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