Reservation & Ticketing Executive

3 days ago

Gurugram Haryana, India Travel Buddy Full time

**About Travel Buddy**:
Travel Buddy is a **5-year-old private limited company** dedicated to making travel easy, affordable, and hassle-free. We specialize in **flight bookings, curated travel experiences, and exclusive membership benefits**, ensuring seamless trips for both individual and corporate travellers. With a strong presence in the industry, we offer personalized services and innovative travel solutions, making us a trusted name among travel enthusiasts.

**Location**: Sector 49-50,near Golf Course Extension Road, rosewood City, Gurgaon (On-site)

**Working days & hours**: Monday
- Saturday & 10 AM - 7 PM (On Saturday permanent WFH)

**Experience**: 0-3 Years

**Industry Preference**: Travel Domain (Added Advantage)

**Role Description**:
We are looking for a Flight Booking Executive who will be responsible for handling domestic and international flight bookings, managing reschedules and cancellations, coordinating with airlines/vendors, and providing excellent customer support. You will play a key role in ensuring smooth travel experiences for our clients.

**Responsibilities**:
Book domestic and international flights accurately using GDS systems
Handle rescheduling, cancellations, and refunds in a timely manner
Coordinate with airlines and vendors for booking issues, fare updates, and special requests
Maintain accurate records and follow airline policies and procedures
Stay updated with routes, fares, airline rules, and travel guidelines

**Requirements**:
Hands-on experience with GDS/CRS systems like Amadeus, Galileo, etc.
Strong knowledge of travel routes, destinations, and airline policies
Familiarity with OTA portals like Akbar, TBO, My Partner, etc.
Excellent communication and multitasking abilities
Detail-oriented with a focus on customer satisfaction
Passionate about travel and delivering a great experience

**What We Offer**:
Work with a dynamic, growing travel start-up
Supportive team and learning environment
Competitive salary and travel perks

Pay: Up to ₹40,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

Work Location: In person

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