Reservation Executive

1 week ago


Gurugram Haryana, India symbiosis e-serve Full time

**Key Responsibilities**:

- Assist customers with booking flights, hotels, car rentals, and tours, offering personalized recommendations.
- Maintain accurate records of reservations and cancellations using the company’s booking systems.
- Provide detailed travel information and support, ensuring a smooth booking experience.
- Respond promptly to client inquiries, resolve issues, and follow up to ensure customer satisfaction.
- Coordinate with suppliers and vendors to secure the best rates and availability.
- Utilize Microsoft Outlook for efficient communication, scheduling, and follow-up tasks.
- Update and maintain client databases and booking records.

**Qualifications**:

- Prior experience in a reservations or customer service role within the travel and tourism industry is preferred.
- Proficiency in Microsoft Outlook and other office software (Excel, Word).
- Strong verbal and written communication skills.
- Attention to detail and the ability to manage multiple tasks in a fast-paced environment.
- A passion for travel and delivering exceptional customer service.

Pay: ₹25,000.00 - ₹40,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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