Sales/reservations

4 hours ago

Gurugram Haryana, India Unitop Tours & Travel Full time

Corporate Sales & Reservations Executive

Job Summary

We are looking for a dynamic, client-focused Corporate Sales & Reservations Specialist to oversee corporate accounts and manage end-to-end booking processes. This dual-role position involves building strong client relationships, securing recurring bookings, ensuring reservation accuracy, and delivering exceptional corporate customer service.

Key Responsibilities

1. Account Management

a. Develop and nurture strong relationships with business travel partners, relocation agencies, and corporate HR/procurement teams.

b. Understand client travel needs and offer customized solutions to maximize occupancy and revenue.

c. Prepare and present account performance reports, feedback analysis, and upsell opportunities.

d. Identify opportunities to expand accounts, retain high-value clients, and resolve escalations effectively.

2. Reservations & Booking Management

a. Manage and process daily corporate bookings, changes, and cancellations across multiple channels.

b. Coordinate with property management, operations, and revenue teams to ensure real-time availability and rate accuracy.

c. Ensure timely and error-free confirmations, invoicing, and documentation.

e. Monitor booking trends and collaborate on improving turnaround time and guest satisfaction scores.

**Requirements**:
3+ years of experience in corporate sales, key account management, or hospitality reservations.

Exposure to international markets is highly desirable.

Proficient in handling B2B clients and managing CRM tools (e.g., Salesforce, HubSpot).

Strong problem-solving ability and a customer-first mindset.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Compensation Package:

- Yearly bonus

Schedule:

- Day shift
- Morning shift

Work Location: In person

**Speak with the employer**
+91 9386240560

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