Reservation Executive

1 week ago

Gurugram Haryana, India Saltstayz Hospitality Full time

Core Responsibilities:

- **Booking and Processing**:

- Verifying availability of rooms, services, or other resources.
- Confirming reservations and providing necessary details to customers.
- Handling cancellations and modifications to existing reservations.
- **Customer Service**:

- Providing information about rates, policies, and services.
- Addressing customer inquiries and resolving issues.
- Maintaining a positive and professional demeanor.
- **Record Keeping**:

- Maintaining accurate records of reservations and customer information.
- Ensuring data integrity and accuracy within the reservation system.
- **Other Tasks**:

- May be involved in checking guests in and out.
- May participate in sales and marketing efforts to promote occupancy.
- May assist with other front desk duties as needed.
- **Specific to Travel Industry**:

- Researching and gathering travel information.
- Developing and maintaining travel policies.
- Conducting market research.

**Job Types**: Full-time, Permanent

Pay: ₹11,067.43 - ₹34,020.57 per month

**Benefits**:

- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your current salary?
- What is your expected salary?
- What is your Notice Period?
- Are you a local person of Gurgaon?

**Experience**:

- Reservation: 1 year (required)

**Location**:

- Gurugram, Haryana (required)

Shift availability:

- Night Shift (required)
- Day Shift (required)

Work Location: In person

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