
Reservation Executive
2 weeks ago
Core Responsibilities:
- **Booking and Processing**:
- Verifying availability of rooms, services, or other resources.
- Confirming reservations and providing necessary details to customers.
- Handling cancellations and modifications to existing reservations.
- **Customer Service**:
- Providing information about rates, policies, and services.
- Addressing customer inquiries and resolving issues.
- Maintaining a positive and professional demeanor.
- **Record Keeping**:
- Maintaining accurate records of reservations and customer information.
- Ensuring data integrity and accuracy within the reservation system.
- **Other Tasks**:
- May be involved in checking guests in and out.
- May participate in sales and marketing efforts to promote occupancy.
- May assist with other front desk duties as needed.
- **Specific to Travel Industry**:
- Researching and gathering travel information.
- Developing and maintaining travel policies.
- Conducting market research.
**Job Types**: Full-time, Permanent
Pay: ₹11,067.43 - ₹34,020.57 per month
**Benefits**:
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- What is your current salary?
- What is your expected salary?
- What is your Notice Period?
- Are you a local person of Gurgaon?
**Experience**:
- Reservation: 1 year (required)
**Location**:
- Gurugram, Haryana (required)
Shift availability:
- Night Shift (required)
- Day Shift (required)
Work Location: In person
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