Customer Success Executive
3 days ago
**About the role**
We are looking for an **Customer Success Executive** to join our team.
**Experience: Fresher or internship experience**
**Education: Graduation (any stream)**
**Language: English and Hindi**
**The primary roles and responsibilities for this role are : -**
- Maintain a positive, empathetic and professional attitude toward customers at all times
- Respond promptly to customer inquiries
- Communicate with customers through various channels
- Acknowledge and resolve customer complaints
- Maintain records of customer interactions, transactions, comments and complaints
- Communicate and coordinate across the teams as necessary
- Ensure customer satisfaction and provide professional customer support
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹16,000.00 - ₹17,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Evening shift
- Morning shift
- Night shift
- Rotational shift
Ability to commute/relocate:
- Noida, Noida - 201301, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- What are your future plans?
- How soon will you be able to join us?
**Language**:
- English (required)
-
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