Customer Support Representative

1 day ago

Mohali Punjab, India Dire Surveillance Pvt Ltd Full time

We are looking for a proactive **Customer Support Representative** to monitor client sites using an AI portal, ensure smooth operations, and handle basic tasks with good communication skills.

**Qualifications & Requirements**:

- Technical Skills: Basic knowledge of computer operations and proficiency in Microsoft Office tools (Excel, Word, etc.).
- Communication Skills: Strong verbal and written communication skills in English. Ability to communicate clearly and professionally with clients.
- Key Traits: Attention to detail, proactive attitude, ability to multitask, and a focus on meeting client needs without escalation.
- Work Shift: Must be available to work in the US shift, which require to align with US time zones.

**Benefits**:

- Competitive salary and performance-based incentives.
- Training and development opportunities.
- Health and wellness benefits.
- Dynamic and inclusive work environment.

**Walk-In Interviews**:
**Time: 10:00 AM - 6:00 PM (Monday to Saturday)**

**Venue: 316-B, 3rd Floor, Bestech Business Tower, Mohali**

**Job Types**: Full-time, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Fixed shift
- Night shift
- US shift

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)
- Punjabi (preferred)

Work Location: In person

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