Service Coordinator

1 day ago


Ashok Nagar Chennai Tamil Nadu, India Quantra Technology Solutions Private Limited Full time

Scheduling and Dispatching: Manage and coordinate service appointments, ensuring timely and efficient delivery of services. Customer Communication: Communicate with customers to schedule appointments, provide updates, and address inquiries. Service Provider Coordination: Collaborate with service providers to ensure they have the necessary resources and information to deliver services effectively. Record Keeping: Maintain accurate records of service requests, work orders, and customer interactions. Process Improvement: Identify and implement process improvements to enhance service delivery and customer satisfaction. Customer Support: Provide support to customers, answering their questions, resolving issues, and ensuring they are satisfied with the services provided. Advocacy: Act as an advocate for clients, connecting them with the appropriate services and resources, and ensuring they receive the support they need. Required Skills: Communication: Excellent verbal and written communication skills to effectively interact with customers and service providers. Organizational Skills: Strong organizational skills to manage multiple tasks and priorities. Problem-solving: Ability to identify and resolve service-related issues promptly. Customer service: A strong customer-centric mindset and a commitment to providing excellent service. Interpersonal skills: Ability to build and maintain positive relationships with clients and service providers. Technical skills: Proficiency in relevant software and systems (e.g., CRM, scheduling software).

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,500.00 - ₹38,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person


  • Service Coordinator

    2 weeks ago


    Ashok Nagar, Chennai, Tamil Nadu, India Dev systems & IT Services Pvt Ltd Full time

    Core Responsibilities: - **Scheduling and Coordination**: Managing service appointments, dispatching technicians, and ensuring timely service delivery. - **Communication and Customer Relations**: Communicating with clients to schedule appointments, provide updates, and address concerns. - **Issue Resolution**: Handling inquiries, resolving complaints, and...

  • Service Coordinator

    3 days ago


    Chennai, Tamil Nadu, India Solokrafts industries Full time

    **Roles and Responsibilities**: **Service Coordinator** **1. Delegate and Direct Service Tasks** Assign responsibilities to the service team and ensure timely execution of all tasks. **2. Attend to Customer Calls and Queries** Handle customer queries and perform primary troubleshooting over the phone. **3. Manage Service Team Engineers** Monitor team...


  • Chennai, Tamil Nadu, India Laya Tech Pvt Ltd Full time

    **Key Responsibilities**: - **Service Coordination**: - Act as the primary point of contact for service-related queries and requests. - Schedule, track, and manage service delivery operations, ensuring timely resolution of client issues. - Coordinate with the service team to assign tasks and monitor progress. - Maintain accurate records of service...

  • Service Coordinator

    1 week ago


    Sriperumpudur, Chennai, Tamil Nadu, India Gestamp Automotive Chennai Pvt Ltd Full time

    A service coordinator manages and organizes service-related activities within a company, ensuring smooth operations and customer satisfaction. They act as a liaison between clients and service teams, scheduling appointments, managing resources, and resolving issues. Key responsibilities include customer service, communication, coordination, and...


  • Chennai, Tamil Nadu, India Accel IT Services Full time

    Job Title: Service Coordinator - MPS ( Female Only) Job Location: Chennai Budget - Max 3.5 LPA **Job Purpose**: The Service Coordinator is responsible for handling customer service requests related to printers and multifunction devices (MFDs), coordinating with field engineers, ensuring timely resolution of service calls, and maintaining accurate service...


  • Chennai, Tamil Nadu, India TVS ELECTRONICS LIMITED Full time

    **Job Title**: Service Level Coordinator **Qualification**: Diploma/Graduate **Location**: Chennai **Responsibilities**: 1. Download service requests (calls) from the system and schedule them with the assigned engineers. 2. Maintain a strong understanding of all geographical locations within the assigned region to ensure efficient scheduling and...

  • Service Coordinator

    1 week ago


    Guindy, Chennai, Tamil Nadu, India Tekna Manufacturing Full time

    **Key Responsibilities**: - **Client Assessment & Intake**: - Conduct initial consultations to understand client needs and objectives. - Gather necessary documentation and develop individual service plans. - **Service Coordination**: - Schedule and coordinate services, ensuring timely and efficient delivery. - Monitor the progress of services and address...

  • Service Coordinator

    3 days ago


    Guindy, Chennai, Tamil Nadu, India Tekna Manufacturing Pvt. Ltd Full time ₹ 3,00,000 per year

    Key Responsibilities:Client Assessment & Intake:Conduct initial consultations to understand client needs and objectives.Gather necessary documentation and develop individual service plans.Service Coordination:Schedule and coordinate services, ensuring timely and efficient delivery.Monitor the progress of services and address any issues or...

  • Service Coordinator

    1 week ago


    Coimbatore, Tamil Nadu, India Statex Electronics Full time

    **Service Coordinator with following quality** - Any degree with min 1-3 yrs Experience in any Sales/Service Engineer coordination/admin work. - English & Hindi Knowledge preferable **Responsibilities and Duties** - Should be coordinate with Customers all over India and abroad for Order & Payment follow up through mail & Phone - Prepare invoice for Service...

  • Service Coordinator

    2 weeks ago


    Porur, Chennai, Tamil Nadu, India Ms Ace Finepack Private Limited Full time

    Responsibilities for Sales and Service Coordinator - Primary Responsibility of this postion is to answer customer complaint calls and to assign service engineers for work. - Call existing customers for up sellling. - Call and retain lost customers. - Contact online enquiries and provide solution to their enquiries. Pay: ₹15,000.00 - ₹20,000.00 per...