Service Coordinator

**DUTIES AND RESPONSIBILITIES** - Coordinate installations, routine maintenance calls, and service visits. - Makes travel arrangements when necessary. - Monitors invoices from field service engineers. - Enters information from service call reports into CRM database. - Coordinate the return authorization process. - Issues return authorization numbers in the...

Core Responsibilities: - **Scheduling and Coordination**: Managing service appointments, dispatching technicians, and ensuring timely service delivery. - **Communication and Customer Relations**: Communicating with clients to schedule appointments, provide updates, and address concerns. - **Issue Resolution**: Handling inquiries, resolving complaints, and...

Female wanted A Service Coordinator for a CNC manufacturing company is responsible for managing service requests, coordinating technical support, and ensuring efficient resolution of customer issues. This role involves liaising between customers and the technical team, scheduling maintenance or repairs, and maintaining clear communication to meet client...

**Roles and Responsibilities**: **Service Coordinator** **1. Delegate and Direct Service Tasks** Assign responsibilities to the service team and ensure timely execution of all tasks. **2. Attend to Customer Calls and Queries** Handle customer queries and perform primary troubleshooting over the phone. **3. Manage Service Team Engineers** Monitor team...

Coordinate with customers and AC service Technicians Collect reports from technicians, feed them in the system Handle customer calls and mails regarding service requests and appointments Manage day-to-day activities Pay: Up to ₹17,000.00 per month **Experience**: - Customer support: 1 year (preferred) **Location**: - T Nagar, Chennai, Tamil Nadu...

Greetings, nice Neötech Medical Systems Pvt. Ltd. was established in the year 1997 by a first-generation entrepreneur who graduated from the reputed Anna University, College of Engineering Campus, Chennai, India with the dream of creating a change in the Indian neonatal equipment sector. **Job Title**: _Service Coordinator_ **Roles &...

**Job Title**: Service Coordinator **Location**: Chennai **Job Type**: Full-time **About Us**: We are a growing IT hardware service / electronics repair. company committed to delivering exceptional service to our customers. We are looking for a proactive **Service Coordinator** to join our team and ensure smooth scheduling, communication, and execution of...

**Job Title**: Service Level Coordinator **Qualification**: Diploma/Graduate **Location**: Chennai **Responsibilities**: 1. Download service requests (calls) from the system and schedule them with the assigned engineers. 2. Maintain a strong understanding of all geographical locations within the assigned region to ensure efficient scheduling and...

**Job description** **Key Responsibilities**: **Customer Interaction**: - Understand customer issues and assign cases with appropriate priority. - Keep customers informed about the status of their service requests. **Coordination**: - Assign calls to field/service engineers based on location, expertise, and availability. - Follow up with engineers to...

**Job overview**: **Roles and responsibilities** - Receive service calls from the customers through IVR and lodge service complaints in our system. - Allocate service calls received from the customers to the respected service managers. - Co-ordinate with the service managers in getting the customers’ needs met as per the calls and get the calls closed as...