Operations Executive and Customer Support

4 days ago

Bengaluru Karnataka, India Cronbay Technologies PVT lTD Full time

Role: Customer Support and Operations Executive

Company: Cronbay Technologies

Location: Bangalore Job Type: Full Time/ Onsite

Experience: Fresher/6months to 1 year

Overview: Cronbay Technologies, a leading Digital Marketing agency based in Bangalore, is seeking a highly skilled Customer Support and Operations Executive with expertise in customer handling and operations management to join our team.

KEY ROLES AND RESPONSIBILITIES:
Customer Support (Non-Technical):

- Provide assistance with product details, order tracking, and problem resolution.
- Market Research and staying updated with trends to ensure better customer experience.

Operations:

- Organize, prepare, and maintain documents related to operations and ongoing projects.
- Coordinate with teams to ensure smooth workflow.
- Manage the creation, organization, and delivery of content, ensuring it meets quality standards and aligns with curriculum goals.
- Manage the entire operations for Ed Tech Platform.
- Collaborating and assisting the Sales Team with operation and documentation work.

**REQUIREMENTS**:

- Bachelor's degree in a related field.
- Proficiency in Microsoft Office and advanced Excel.
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving abilities.
- High attention to detail and organizational skills.
- Ability to collaborate effectively within a team.
- Self-motivated with a strong eagerness to learn and grow.
- Adaptable with a positive and proactive attitude.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- We are looking for immediate joiners only, so how soon can you join? Please answer in days.

**Experience**:

- MS EXCEL: 1 year (preferred)

**Language**:

- English (required)
- Hindi (required)

  • International Voice/ Nonvoice Support

    6 days ago

    Bellandur, Bengaluru, Karnataka, India Customer support services Full time

    **Job Title: International Customer Support Specialist (Chat & Voice)** **Job Summary**: **Key Responsibilities**: - **Problem Resolution**: Diagnose and troubleshoot a wide range of customer problems, including technical issues, billing inquiries, product questions, and service-related concerns. - **Product Knowledge**: Develop and maintain a deep...

  • Customer Support Executive

    3 days ago

    Bommanahalli , Bengaluru, Karnataka, India Child Support Foundation Full time

    Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...

  • Customer Care Executive

    4 days ago

    Bengaluru, Karnataka, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time

    **Hiring Immediate Joiners** **Key Responsibilities**: - Manage customer interactions efficiently across various processes such as FKBO, Berger, PhonePe, Acer, and more. - Deliver excellent customer service in English and additional languages as required by the process. - Work in rotational shifts, adhering to the scheduled hours and rotational offs. -...

  • Customer Support Executive

    4 days ago

    Bengaluru, Karnataka, India Talentpull and Infrastructure Pvt. Ltd Full time

    We’re Hiring for Customer Support Executive(Chat Process) Location: Venkata Reddy Layout, Bangalore Experience: 1-3 Years (Chat Process) Education: 12th Pass to Postgraduate Gender: Male & Female Age Limit: Up to 30 Years Industry: Diagnostics / Lab Services / Customer Support Are you a great communicator who loves helping people and solving...

  • Customer Support

    6 days ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name: - Startek Ageis BPO Process: - Phone Pe(Voice ) Qualification: - Graduates Languages: - English and Hindi Experinece: - 0-1 Years of Exerinece in BPO Shifts: - Rotational Shift Female: - 7AM - 8PM Male: - 7AM - 12AM Salary: - 23,000/- CTC + Quarterly Bonus 3,894 Location: - Shivaji Nagar Pay: ₹23,000.00 per...

  • Customer Support

    1 week ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name: - ONE POINT ONE SOLUTIONS Languages: - English + Hindi Qualification: - Graduation manadatory Salary: - 35K + Incentives Experience: - only in B2B Sales Working Days: - 6 Days of Working (Sunday fixed holiday) Timings: - 9:00 Am - 6:00 PM Location: - Near Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka...

  • Operations and Customer Support Executive

    16 hours ago

    Bengaluru, Karnataka, India Metromax Solutions Full time US$ 80,000 - US$ 1,20,000 per year

    Position: Operations and Customer Support ExecutiveLocation: RemoteJob Type: Full-timeTiming: 9 am to 5 pm ESTJob Summary:As an Operations and Customer Support Executive, you will be responding to client and internal queries in a timely and accurate way, via phone, email, or chat. You'll need to identify customer needs and help customers use specific...

  • Customer Support Executive

    7 days ago

    Koramangala, Bengaluru, Karnataka, India Shades of Spring Full time

    **Job Title: Customer Support Executive** **Location**: Bangalore **Experience**: Minimum 1 year in customer support or related roles **Employment Type**: Full-time **About Shades of Spring** Shades of Spring is a premium floral subscription and gifting service dedicated to delivering fresh, handcrafted floral arrangements to customers. We take pride in...

  • Customer Support Executive

    6 days ago

    Bengaluru, Karnataka, India BzConsultant Full time

    Profile - Customer Support Executive Salary - ₹25.0 K to ₹30.0 K Experience - 1 yr to 3 yrs of experience as **Telesales / Telemarketing** mandatory Age - 20 - 32 yrs Location - BTM Layout, Bengaluru **Job Description**: 1) Customer Support Executive 2) Need to resolve customer queries Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: - Day...

  • Customer Support Executive

    7 days ago

    Bengaluru, Karnataka, India Foiwe Info Global Solutions Full time

    Foiwe Info Global Solutions is a leading IT & ITES organization specializing in Content Moderation, Social Media Management, Machine Learning, Consulting, and IT Support and Services. Our team of professionals ensures value delivery through structured methodologies, industry best practices, and excellent leadership skills. Role Description This is a...