Customer Support Executive

19 hours ago

Noida Uttar Pradesh, India Sticwell Technologies Pvt Ltd Full time

**Sticwell Technologies Private Limited** is looking for skilled people for the role of **Customer Support Executive**.
:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
:

- A bachelor’s degree in administration or a related field.
- A minimum of 2 years experience.
- Required
- Excellent interpersonal, written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 7217022792

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