Patient Services Associate

**Process Associate - Patient Calling / Customer Service** **Preferred Experience**: 1-3 years **Key job accountabilities**: - Responsible for attending patient calls and answering patient queries. - Developing and maintaining a detailed call database. - Responsible for making outbound calls as required. - Experience on Data Entry, Patients Collections,...

**Preferred Experience**: 2-5 years **Key job accountabilities**: - Knowledge of RCM and patient services. - Responsible for answering patient calls. Communicate respectfully and politely with all patients. - Maintaining detailed and accurate call notes for all inbound and outbound calls. - Professionally handle all inbound calls and resolve billing...

**Preferred Experience**: 2-6 years **Key job accountabilities**: - Responsible for attending patient calls and answering patient queries. - Communicate respectfully and politely with all patients. - Developing and maintaining a detailed call database. - Professionally handle all inbound calls and resolve queries as per TAT guidelines. - Responsible for...

Preferred Experience: 1-5 years Desired Notice Period: Max 15 days (Sooner preferred) Shift Timings: 6:30 PM - 3:30 AM IST Office Location: i3Synergist, D-199, 6th floor, Phase 8B, Industrial Area, Mohali 160055 (Near Medpark Hospital) - Responsible for attending patient calls and answering patient queries. Communicate respectfully and politely with all...

Position: Customer Service Associate (Bengali Language) Location: Sahnewal, Ludhiana - Punjab 141120 **Salary**: ₹1.80 LPA (In-hand) Qualification: Diploma / Degree / Certification in Computers Skills Required: - Good communication and convincing skills in Bengali Experience: Fresher’s can apply Job Responsibilities: - Contact potential or...

**Preferred Experience**: 2-6 years **Key job accountabilities**: - Responsible for attending patient calls and answering patient queries. - Communicate respectfully and politely with all patients. - Developing and maintaining a detailed call database. - Professionally handle all inbound calls and resolve queries as per TAT guidelines. - Responsible for...

**Description** **Key Responsibilities**: - **Call Handling**:Efficiently handle a high volume of incoming calls, providing timely and accurate responses to inquiries related to medical services, appointments, and procedures. - **Patient Support**:Assist patients with appointment scheduling, rescheduling, cancellations, and other service-related...

To guide the customer from their arrival at the hospital till their departure (right from check-in to check-out) - To serve as primary point of liaison and problem resolution if possible, else ensure that they meet the right person/authority in this matter - Prompt and courteous response towards the patients’/attendants’ routine needs, questions,...

Coordinating patient care schedules with doctors and other healthcare professionals - Communicating with patients about their appointments, care plans, and any changes in treatment - Documenting patient health information, including health histories and insurance information - Assisting patients in understanding their health conditions and treatments -...

Job description The Process Associate - Payment Posting is responsible for the accurate and timely posting of payments, denials, and adjustments to patient accounts, ensuring compliance with industry standards and maintaining the integrity of financial data. This role plays a key part in the Revenue Cycle Management (RCM) process by supporting cash flow...