Patient Care Services

4 days ago


Mundian Kalan Ludhiana Punjab, India Fortis Hospital Ludhiana Full time

To guide the customer from their arrival at the hospital till their departure (right from check-in to check-out)
- To serve as primary point of liaison and problem resolution if possible, else ensure that they meet the right person/authority in this matter
- Prompt and courteous response towards the patients’/attendants’ routine needs, questions, comments, or concerns with answers and/or action in a professional, empathetic & compassionate manner to their satisfaction
- To inform/explain the patients/ attendants regarding the process of the Patient Care Services.
- To assist them in filling up the Registration Form and complete other necessary documentation as required
- To ensure the availability of wheel chairs/stretchers in the Atrium
- To assist the customers in understanding the various Healthcare Schemes and products and facilities available in the Hospital like “ Golden Old Age Club “, etc. and coordinate with the Dept. of Marketing in this regard

**Salary**: ₹16,000.00 - ₹18,000.00 per month

Ability to Commute:

- Mundian Kalan, Ludhiana, Punjab (required)

Ability to Relocate:

- Mundian Kalan, Ludhiana, Punjab: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8360578650



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