Patient Service Representative/Customer Care

2 weeks ago

Building Block F Punjab Lahore Pakistan, India One Behavioral Full time  2,50,000 -  5,00,000 per year

Texas Behavioral Health, PLLC has dedicated years of experience and expertise in the Houston area to provide comprehensive outpatient and inpatient behavioral health and psychiatric care for adults and children in our local community. Texas Behavioral Health is constantly on the path for growth and new development. We are looking to add an experienced Patient Service Representative/Customer Care to our team that will contribute to our mission along with embodying the same values as us. Along with patient satisfaction, employee satisfaction is at the top of our list of priorities. We look forward to the possibility of welcoming new minds to our team and are hopeful to find a good fit for this position

Timings 06 PM – 03 AM PST (Monday- Friday)-Evening Time

DUTIES AND RESPONSIBILITIES:

  • Contact patients via telephone prior to their scheduled appointment.
  • Interview patients over the telephone to obtain complete and accurate information
  • Enter all patient data into the electronic medical record
  • Re-schedule patient appointments as required via telephone calls

and written notification to patients.

  • Screen and route patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling, and follow-up appointment scheduling in the database.
  • Coordinate messages between patients and physicians. If consult calls are received, they must be properly handled and routed to the correct provider.
  • Other duties as assigned.

Qualifications and Skills:

  • Must display a 'customer-first mentality
  • English proficiency required (Listening and Speaking)
  • Self-starter and self-manager (Complete Training will be provided)
  • Must be able to provide excellent patient care and handle difficult situations if necessary.
  • Must be organized.
  • Must know how to document properly.
  • Must be punctual and have reliable transportation.
  • Must be willing to work as a team player with fellow peers and providers.

.


  • Net developer

    2 weeks ago

    Building , Block F Punjab, Lahore, Pakistan, India One Behavioral Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Texas Behavioral Health, PLLC has dedicated years of experience and expertise in the Houston area to provide comprehensive outpatient and inpatient behavioral health and psychiatric care for adults and children in our local community. Texas Behavioral Health is constantly on the path for growth and new development. We are looking to add an experienced .Net...

  • Patient Care Services

    1 week ago

    Mundian Kalan, Ludhiana, Punjab, India Fortis Hospital Ludhiana Full time

    To guide the customer from their arrival at the hospital till their departure (right from check-in to check-out) - To serve as primary point of liaison and problem resolution if possible, else ensure that they meet the right person/authority in this matter - Prompt and courteous response towards the patients’/attendants’ routine needs, questions,...

  • Patient Care Coordinator

    2 days ago

    A F Palam, Delhi, Delhi, India Edunext Technologies Pvt Ltd Full time

    Responsibilities: Patient Support: Serve as a primary point of contact for cancer patients and their families, offering emotional support, answering questions, and providing guidance. Coordinate appointments, consultations, tests, and treatment schedules to ensure efficient and timely care delivery. Act as a liaison between patients, medical staff, and...

  • Customer Care Representative

    6 days ago

    Mohali, Punjab, India Alaric Ventures PVT LTD Full time

    Position: Customer Support Representative Experience: 1-3 years of international calling experience Why to Join ALARIC VENTURES Known as career builders and paymasters. Best and unbeatable benefits for the employees. Effective career and financial progression system. Most organic and friendly work environment. Plethora of success and growth...

  • Customer Care Representative

    2 weeks ago

    Mohali, Punjab, India unitinfotech Full time

    We are Hiring Customer Care Representative for Inbound Process Shift Timings 8am to 5 pm Sunday Off Pay: ₹10,000.00 - ₹15,000.00 per month **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - Hindi (preferred) - English (preferred) Work...

  • Customer Care Executive

    1 week ago

    Jalandhar, Punjab, India Female Customer Care Executive Full time

    **Responsibilities**: - Assist customers with product inquiries, troubleshooting, and support. - Provide product training and guidance to clients. - Maintain records of customer interactions and feedback. **Requirements**: - Proficiency in **English and Hindi** (spoken & written). - Prior experience in customer support preferred. - Strong problem-solving...

  • Patient Care Assistant

    6 hours ago

    Jalandhar, Punjab, India MS NASA BRAIN AND SPINE CENTRE Full time

    We are looking for GDA Staff (Patient Care Assistant). **Responsibility** - Ensure that washroom area is clean. - Dusting and cleaning of Rooms, ward & concerned departments assigned to him/her. - Cleaning of Patients urine & stool. - Dusting and cleaning of Bio medical equipment’s. E.g: BP Operators - Shall Take IPD patient’s files reception counters...

  • Customer Service Representative

    1 week ago

    Mohali, Punjab, India DBU Centre of excellence Full time

    **Customer Service Representative** - Co-ordinate with Associates/Education Partners - Attend queries & resolve them - Provide Course information to students, Centers - Documentation work for admission process - Customer Service/ Customer Retention - Maintain daily records **Desired Criteria**: - Any Graduate - Good communication skills - Problem resolving...

  • Csr - Customer Service Representative

    6 hours ago

    Mohali, Punjab, India TaskUs Full time

    Key Responsibilities of a Customer Service Representative: - **Handling Inquiries and Complaints**:CSRs answer customer questions about products, services, pricing, and policies. They also address complaints, resolve issues, and escalate them to the appropriate departments when necessary. - **Providing Product/Service Information**:CSRs maintain a strong...

  • Inbound Customer Service Representative

    6 hours ago

    Mohali, Punjab, India TechYP Wellwise Pvt. Ltd. Full time

    Job Details: Position: Inbound Doctor's Appointment Process Experience Required: 1+ years (Freshers with relevant healthcare knowledge are also encouraged to apply!) Location: Mohali (Work from Office) Notice Period: Immediate Joiners Preferred **Salary**: ₹18,000 - ₹35,000 **Requirements**: Educational Background: Graduate in BSc, MSc, B Pharma, M...