Inbound Customer Service Representative

5 hours ago

Mohali Punjab, India TechYP Wellwise Pvt. Ltd. Full time

Job Details:
Position: Inbound Doctor's Appointment Process

Experience Required: 1+ years (Freshers with relevant healthcare knowledge are also encouraged to apply)

Location: Mohali (Work from Office)

Notice Period: Immediate Joiners Preferred

**Salary**: ₹18,000 - ₹35,000

**Requirements**:
Educational Background: Graduate in BSc, MSc, B Pharma, M Pharma, or a related field with a strong understanding of the healthcare/medical sector.

Communication Skills: Exceptional English communication skills, both verbal and written.

Typing Speed: Minimum typing speed of 35 words per minute.

Key Responsibilities:
Handle inbound calls for scheduling doctor's appointments, ensuring accurate and timely booking.

Provide exceptional customer service, addressing patient inquiries and resolving issues efficiently.

Maintain and update appointment records in our system with precision.

Collaborate with healthcare providers and administrative staff to ensure seamless appointment scheduling.

Assist with administrative tasks related to the appointment process as needed.

Why Join Us?

Be part of a forward-thinking startup with opportunities for growth and career development.

Work in a supportive environment that values your contribution and offers competitive compensation.

Engage in meaningful work that directly impacts patient care and service quality.

If you are a motivated individual with a background in healthcare and a passion for excellent service, we would love to hear from you

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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