Process Associate

4 days ago


Mohali Punjab, India i3synergist Full time

**Process Associate - Patient Calling / Customer Service**

**Preferred Experience**: 1-3 years

**Key job accountabilities**:

- Responsible for attending patient calls and answering patient queries.
- Developing and maintaining a detailed call database.
- Responsible for making outbound calls as required.
- Experience on Data Entry, Patients Collections, Charges, Denials, Rejections, Eligibility verification, Insurance Processing, Payment Posting, Customer Service duties will be big plus.
- Answering patient calls as required and providing faster resolutions.
- Relevant experience in a USA health care medical billing or RCM.
- Experience of QA/Audits and Team management, client interaction/client account management will be big plus.
- Must have at least 3+ yrs. experience in patient calls. Physician billing; specifically, chiropractic, mental health, behavioral health, nephrology etc.
- Must have knowledge of medical billing software, preferably Kareo, Therapy Notes, Simple Practice, YouthCare, Theranest or any other similar.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Provident Fund

Work Location: In person


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