Help Desk

Position: Helpdesk CoordinatorLocation: BhopalExperience: Minimum 2 - 3 yearsQualification: GraduateRole OverviewWe are seeking an experienced Helpdesk Coordinator to act as the single point of contact (SPOC)for all users of the State Data Center. The candidate will be responsible for incident management, coordination with OEMs, ticket tracking, escalation,...

Position: Helpdesk Coordinator Location: Bhopal Experience: Minimum 2 - 3 years Qualification: Graduate Role Overview We are seeking an experienced Helpdesk Coordinator to act as the single point of contact (SPOC)for all users of the State Data Center. The candidate will be responsible for incident management, coordination with OEMs, ticket tracking,...

We are looking for a highly skilled and motivated Help Desk Support Engineer to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. The Help Desk Support Engineer will play a critical role in resolving technical issues, ensuring smooth IT operations, and providing excellent customer...

JLL supports the Whole You, personally and professionally. Help Desk Executive Work Dynamics **What this job involves**: Prioritizing the facilities’ needs Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions and facility services...

Job Title Tier 1 Help Desk Agent AI-Driven Tier 0 Support for Clinical Trials Location Noida IndiaDepartment IT Support Clinical TrialsReports To Help Desk Supervisor IT Support ManagerJob Summary We are seeking a motivated and customer-oriented Tier 1 Help Desk Agent to join our Help Desk team In this role you will be the first point of contact...

**Job Title**: Tier 1 Help Desk Agent **Location**: Noida, India **Job Summary**: **Key Responsibilities**: - AI-Tier 0 Interaction: Collaborate with AI-driven Tier 0 support systems to diagnose and escalate issues, ensuring smooth transitions between automated responses and human support. - Incident Management: Log and track support requests, ensuring...

Job Title Tier 1 Help Desk AgentLocation Noida IndiaJob Summary We are seeking a motivated and customer-oriented Tier 1 Help Desk Agent to join our Help Desk team In this role you will be the first point of contact for users interacting with AI-driven Tier 0 systems in the context of clinical trial products You will provide technical assistance ...

Helpdesk Coordinators: - Graduate/ Diploma with minimum 3 years of relevant experience and ITIL knowledge - Single point of contact for all users of State Data Center - Receive incident related communication on phone, mail, and web interface - Validate the incident with relevant details and generate trouble ticket - Assign the trouble tickets to relevant...

Act as the first point of contact for IT-related queries and requests.Maintain logs of issues, solutions, and user interactions for tracking and reporting.Monitor service requests to ensure timely resolution and escalate when necessary.Assist in scheduling IT maintenance, upgrades, and project tasks.Maintain and update IT asset inventory (hardware, software,...

Role & responsibilitiesGreet and welcome mall visitors warmly.Provide accurate information about mall layout, stores, ongoing events, and promotions.Assist customers with locating stores, restrooms, food courts, parking areas, etc.Handle customer complaints courteously and escalate complex issues.Maintain a polite, helpful, and solution-oriented approach at...