Help Desk Executive

5 days ago

Noida Uttar Pradesh, India JLL Full time

JLL supports the Whole You, personally and professionally.
Help Desk Executive
Work Dynamics
**What this job involves**:
Prioritizing the facilities’ needs
Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions and facility services are covered. Likewise, you’ll strive for continuous improvement in the process.
Providing assistance to the customers
Raising and generating the tickets/reports
Client Satisfaction
Closure of helpdesk complaints
Keep a track & Daily updates
Follow up on closure of tickets.
You’ll also keep an eye out on the property’s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you’ll manage supply and service contracts as approved by clients.
In addition, you’ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You’ll also be on top of health and safety issues that may arise, and actively participate in reviewing them.
Going above and beyond expectations
Client satisfaction is second nature to the person in charge. In this role, you’ll take on difficult issues and seek out opportunities to improve operations. You’ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.
Achieve Key Performance Indicators and Service Level Agreements targets.
To provide administrative support to the Facility Management team.
Implementation of client specific app-based tools.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

  • Help Desk Support Enginner

    6 days ago

    Noida, Uttar Pradesh, India Raghav IT Solution Services OPC Pvt. Ltd Full time

    We are looking for a highly skilled and motivated Help Desk Support Engineer to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. The Help Desk Support Engineer will play a critical role in resolving technical issues, ensuring smooth IT operations, and providing excellent customer...

  • Help Desk Agent

    6 days ago

    Noida, Uttar Pradesh, India Signant Health Full time

    **Job Title**: Tier 1 Help Desk Agent **Location**: Noida, India **Job Summary**: **Key Responsibilities**: - AI-Tier 0 Interaction: Collaborate with AI-driven Tier 0 support systems to diagnose and escalate issues, ensuring smooth transitions between automated responses and human support. - Incident Management: Log and track support requests, ensuring...

  • [15h Left] Contract Help Desk Agent

    3 weeks ago

    Noida, Uttar Pradesh, India Signant Health Full time

    Job Title Tier 1 Help Desk Agent AI-Driven Tier 0 Support for Clinical Trials Location Noida IndiaDepartment IT Support Clinical TrialsReports To Help Desk Supervisor IT Support ManagerJob Summary We are seeking a motivated and customer-oriented Tier 1 Help Desk Agent to join our Help Desk team In this role you will be the first point of contact...

  • Service Desk Executive

    6 days ago

    Noida, Uttar Pradesh, India Thoughtsol Infotech Pvt. Ltd. Full time

    Designation: - Service Desk Executive Location: - Noida (Hybrid) Preferred Qualification: - BCA Key Responsibilities: 1. Issue Logging & Tracking - Use ticketing systems to record and monitor incidents. 2. Escalation Management - Forward complex problems to higher-level support teams. 3. Knowledge Base Maintenance - Create and update help articles and...

  • Front Desk Executive

    3 days ago

    Noida, Uttar Pradesh, India CLANSTECH Full time

    **Company Description** CLANSTECH is a small team-based product firm located in Noida. We believe in delivering high-quality work and exceptional customer service. Our goal is to help businesses reach their online audience effectively by providing innovative solutions. **Role Description** This is a full-time on-site role for a **Front Desk Executive** at...

  • Front Desk Executive

    6 days ago

    Noida, Uttar Pradesh, India Geetanjali Homestate Pvt ltd Full time

    As a Front Desk Executive, you will be the first point of contact for our company. Your primary role will be to manage the front desk, greet visitors, handle incoming calls, and perform various administrative tasks. You will ensure the front desk provides professional and friendly service to our clients, visitors, and staff. **Key Responsibilities** -...

  • [19/09/2025] Help Desk Agent

    3 weeks ago

    Noida, Uttar Pradesh, India Signant Health Full time

    Job Title Tier 1 Help Desk AgentLocation Noida IndiaJob Summary We are seeking a motivated and customer-oriented Tier 1 Help Desk Agent to join our Help Desk team In this role you will be the first point of contact for users interacting with AI-driven Tier 0 systems in the context of clinical trial products You will provide technical assistance ...

  • Support Desk Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Triedge Solutions Full time

    **Job Title**: Support Desk Executive **Location**: Noida **TASK & ACTIVITIES**: - We need a Support Desk Executive for Back office work in Noida office. **Job Types**: Full-time, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person

  • Front Desk Executive

    5 days ago

    Noida, Uttar Pradesh, India Ayekart Private Limited Full time

    **Job Title**: Front Desk executive **Job Summary**: We are seeking a professional and well-organized individual to manage our front desk operations as a **Receptionist / Front Desk Associate / Front Office Executive**. The role involves being the first point of contact for visitors and clients, handling calls, scheduling, and providing administrative...

  • Front Desk Executive

    1 week ago

    Noida, Uttar Pradesh, India PVAR Services Full time

    **Position**: Front Desk Executive **Department**: Operations **Location**: Noida, Sector 126 **Experience**: Minimum 2 years in the hospitality industry, ideally within a 5-star hotel or fine-dining restaurant. **Key Responsibilities**: - Serve as the primary contact for all clients, addressing their issues and inquiries effectively. - Establish and...