Guest Relation Executive

1 day ago

Rishikesh, India Aster Hospitality Services Full time

We Are Hiring Guest Relation Executive for our Clients who is based in Rishikesh

Guest Relations Executive to provide high-quality service to our customers. You will address complaints and go the extra mile to make sure our customers are satisfied.

In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers.

Your goal will be to ensure our customer enjoy themselves and plan to come back to our facilities.

Responsibilities:
- Welcome to customer at GRE Counter

Attend to special guests (e.g. VIPs) and answer their inquiries

Ask him/ her how they come to know about our company

Brief him/ her about our company details

Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)

Address customer complaints and escalate to Guest Relations Manager when needed

Record information in the logbook daily

Ensure compliance with health and quality standards

Requirements and skills

Proven experience as a Guest Relations Executive

Familiarity with hospitality industry standards

Proficiency in English; knowledge of additional languages is a plus

Computer literacy

A customer-oriented and professional attitude

An outgoing personality

Outstanding communication abilities

Excellent organizational and time-management skills

Salary Budget: - 18K to 30K

WhatsApp +91-7466942186

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 7466942186
Application Deadline: 22/11/2024
Expected Start Date: 18/11/2024

  • Guest Relation Executive

    2 weeks ago

    Rishikesh, India The Shivpuri thrill factory Full time

    In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers. Your goal will be to ensure our customer enjoy themselves and plan to come back to our facilities. **Responsibilities** Welcome...

  • Guest Relations Executive

    7 days ago

    Rishikesh, India EllBee Hospitality Worldwide Full time

    **Job Information**: Industry **Hospitality** *** Work Experience **4-5 years** *** Salary **22000** *** City **Rishieksh** *** Province **Uttarakhand** *** Country **India** *** Postal Code **249201** EllBee Ganga View is an upscale, luxury boutique hotel nestled in the heart of Rishikesh. Our property boasts stunning views of the River Ganga...

  • Guest Relation Executive

    2 weeks ago

    Rishikesh, Uttarakhand, India Apra Amusement Full time ₹ 1,68,000 - ₹ 2,16,000 per year

    Key Result Areas (KRAs)Guest Satisfaction:Achieve high guest satisfaction scores through proactive assistance and personalized service.Maintain a positive and welcoming atmosphere for all guests and visitors.Issue Resolution:Effectively address and resolve guest complaints, escalating issues when necessary.Implement feedback and corrective actions to prevent...

  • Guest Relation Executive

    3 days ago

    Rishikesh, India Antalya by Divine Ganga Cottage, Rishikesh Full time

    **Key Responsibilities**: - Provide exceptional guest service by addressing inquiries, requests, and concerns promptly. - Handle guest complaints efficiently and work to resolve issues to the satisfaction of the guest. - Maintain a positive relationship with guests and ensure their comfort during their stay. - Assist in guest check-ins/check-outs and...

  • Guest Relation Officer

    1 week ago

    Rishikesh, Uttarakhand, India Kamakhya Hospitality Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Responsibilities:* Guest Experience Management* Room Service & Restaurant Support:* Guest Feedback & Reviews:* Maintain high standards of cleanliness & service* Collaborate with team on events & promotions

  • Guest Relation Executive

    2 weeks ago

    Rishikesh, UL, IN Apra Amusement Full time

    Key Result Areas KRAs Guest Satisfaction Achieve high guest satisfaction scores through proactive assistance and personalized service Maintain a positive and welcoming atmosphere for all guests and visitors Issue Resolution Effectively address and resolve guest complaints escalating issues when necessary Implement feedback and corrective actions to prevent...

  • Guest Relationship Executive

    1 week ago

    Rishikesh, India CSML Full time

    **Company Profile**: CSML is India’s leading Amusement & Leisure equipment supplier and solution provider to all major Entertainment Centers, Corporate, shopping malls, Hotels, Resorts, Club Houses and HNI’s. **NO ACCOMODATION WILL BE PROVIDED** - **Location**: The Westin Resort & Spa, Rishikesh - **Gender**: Male/ Female - **Experience**: 1-2 Years in...

  • Guest Relation Executive

    7 days ago

    Rishikesh, India Antalya by divine ganga cottage Full time

    **Salary**: ₹15,000.00 - ₹18,000.00 per month Schedule: - Morning shift - Rotational shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Rishikesh, Uttarakhand: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year (preferred) **Speak with the employer** +91...

  • Guest Relationship Executive

    3 weeks ago

    Rishikesh, UL, IN CSML Full time

    Company Profile CSML is India s leading Amusement Leisure equipment supplier and solution provider to all major Entertainment Centers Corporate shopping malls Hotels Resorts Club Houses and HNI s NO ACCOMODATION WILL BE PROVIDED Location The Westin Resort Spa Rishikesh Gender Male Female Experience 1-2 Years in...

  • Front Desk Executive/reservation Executive

    2 weeks ago

    Rishikesh, India Talent Corner HR Services Pvt Ltd Full time

    **Front Desk Executive** **Urgent requirement for Front office executive/Reservation Executive** **Location: Rishikesh, Uttarakhand** **Hotel Front Desk Responsibilities**: Checking guests in and out. Receiving and managing reservations made online and telephonically. Verifying guests' payment methods during check-in. Assigning rooms to guests and...