Guest Relation Officer

Key Result Areas (KRAs)Guest Satisfaction:Achieve high guest satisfaction scores through proactive assistance and personalized service.Maintain a positive and welcoming atmosphere for all guests and visitors.Issue Resolution:Effectively address and resolve guest complaints, escalating issues when necessary.Implement feedback and corrective actions to prevent...

Apply for Front Office AssociateSend your CV to We are looking for a well-presented and guest-oriented Front Office Associate to join our team at The Roseate Ganges, Rishikesh. The ideal candidate will ensure smooth front desk operations, deliver exceptional guest service, and create a memorable first impression in line with our luxury hospitality...

Guest Services: Greeting guests, performing check-ins and check-outs, assigning rooms, and handling guest requests.Reservations: Managing room bookings, changes, and cancellations via phone, email, and online platforms.Financial Transactions: Processing payments (cash, credit cards), verifying credit, and balancing the cash drawer.Information & Support:...

Role:- Front Desk Assistantlocation:- RishikeshCompany:- Moustache Experience:- 0-1 YearRoles & ResponsibilitiesOverseeing day-to-day operations including check-in/check outs, guests queries, maintaining guest records, housekeeping, etc.Handle Guest interaction In person and also Email correspondenceStaff interactions/management with housekeeping staff and...

Company DescriptionWelcome to Shalom Backpackers, your home in the heart of adventure Shalom Backpackers is a chain of hostels in Rishikesh, McLeodganj, Udaipur, Goa, and Mussoorie , Shimla & Jaipur committed to curating unforgettable experiences for travelers. Each location offers a unique blend of culture, nature, and exploration, ensuring a holistic...

Staff management: Supervise housekeeping staff, schedule their shifts, assign daily tasks, and monitor performance.Training: Train new hires on cleaning procedures, safety guidelines, equipment usage, and customer service expectations.Quality assurance: Conduct regular inspections of rooms and public areas to ensure they meet cleanliness and presentation...

We are looking for skilled Room Boys to join our team in the hospitality industry. The ideal candidate will have a strong background in providing excellent customer service and maintaining high standards of cleanliness and hygiene.Roles and ResponsibilityEnsure rooms are made up to the highest standard before check-in, including changing linens, restocking...

Company DescriptionAmritara is a chain of Boutique Hotels offering immersive experiences across some of the most beautiful and diverse landscapes of India. The name 'Amritara' combines the Sanskrit words 'Amrit' (pure holy water) and 'Tara' (stars) to reflect our aim of delivering purity, beauty, and heavenly splendor. Our properties are strategically...

We are looking for a highly skilled and experienced Bell Boy to join our team in the hospitality industry. The ideal candidate will have excellent customer service skills and be able to work well under pressure.Roles and ResponsibilityGreet guests and provide exceptional customer service.Manage front desk operations, including handling phone calls and...

Company DescriptionWelcome to ECHOS Hotel, where every stay is a journey beyond the ordinary. We offer curated experiences that linger long after you depart. From our exquisite accommodations to our exceptional service, every detail is designed to elevate your travel experience. Discover a world of comfort, elegance, and personalized attention at ECHOS...