Customer Support Executive

3 days ago


Navrangpura Ahmedabad Gujarat, India WORDS WORTH Full time

**Company**: Words Worth

**About Us**:
We are an innovative EdTech company dedicated to transforming education through cutting-edge technology. Our team is passionate about creating engaging and effective learning experiences.

**Key Responsibilities**:

- **Issue Resolution**: Troubleshoot and resolve technical and non-technical issues, escalating complex problems as needed.
- **Product Knowledge**: Understand our products and services to effectively assist users.
- **Documentation**: Record user interactions and issues in the CRM, building a knowledge base for future reference.
- **Feedback Collection**: Collect user feedback to enhance our offerings and customer experience.

**Qualifications**:

- Excellent **verbal and written communication skills.**:

- Previous experience in customer support or a similar role.

Pay: From ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person



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