Chat Support Executive

2 days ago

Navrangpura Ahmedabad Gujarat, India Rishika Health Full time

Hiring chat support executive urgently.

This position involves Non-Voice process in which one has to provide knowledgeable
- Assist customers with after-sales service issues.
- Provide knowledgeable answers to questions about product, pricing and availability.
- Follow-up on orders and liaise with customers, retail, repair services, buyers, etc.
- Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry.
- Develop collaborative, positive working relationships with staff at our traditional boutiques
- Documents customer problems and inputs in the ticketing system and excel spreadsheets
- Be a primary contact for customer inquiries about our products and brand.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- chat support: 2 years (preferred)

Work Location: In person

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