Chat Support Executive
1 day ago
Hiring chat support executive urgently.
This position involves Non-Voice process in which one has to provide knowledgeable
- Assist customers with after-sales service issues.
- Provide knowledgeable answers to questions about product, pricing and availability.
- Follow-up on orders and liaise with customers, retail, repair services, buyers, etc.
- Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry.
- Develop collaborative, positive working relationships with staff at our traditional boutiques
- Documents customer problems and inputs in the ticketing system and excel spreadsheets
- Be a primary contact for customer inquiries about our products and brand.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹40,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- chat support: 2 years (preferred)
Work Location: In person
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