Chat Support Executive

2 days ago

Ahmedabad Gujarat, India Intelivita Full time

Job Summary:
Key Responsibilities:
Engage with customers through chat to address inquiries and resolve issues promptly.

Maintain a typing speed of at least 40 words per minute.

Demonstrate a high level of proficiency in English, with strong written and verbal communication skills.

Utilize problem-solving skills to handle customer complaints or concerns effectively.

Multitask between multiple chat conversations simultaneously without compromising service quality.

Provide product and service information to customers as required.

Document customer interactions and transactions accurately, logging all contact information and detailed problem descriptions.

Work collaboratively with team members to share best practices and improve service delivery.

Stay updated on product knowledge and company policies to ensure accurate information is provided to customers.

Participate in training sessions to continuously improve skills and knowledge.

**Requirements**:
Proven experience as a chat support specialist or similar customer service/chat support role.

Ability to type a minimum of 40 words per minute.

Fluency or near-fluency in English, with excellent comprehension skills.

Experience in handling multiple chats simultaneously with a strong ability to multitask.

Familiarity with chat software and CRM systems.

Strong interpersonal skills and a customer-focused approach.

Good problem-solving abilities and a detail-oriented mindset.

Flexibility to work in Rotational shifts (Morning 6am-2pm, Noon 2pm to 10pm, Night 10pm to 6am)

What We Offer:
A competitive salary and overtime

Opportunities for professional growth and development.

A supportive and inclusive team environment.

Jr. Customer/Chat Specialist:
Strong Written English

1-2 years of experience

27+ words per minute

Sr. Customer/Chat Specialist:
Strong Written & Oral English/Grammar

**Job Types**: Permanent, Full-time, Fresher

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Schedule:
Day shift

Morning shift

Night shift

Rotational shift

Ability to commute/relocate:
Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:
total work: 1 year (preferred)

Speak with the employer : 8320416203

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Rotational shift

Application Question(s):

- Are you comfortable with rotational shifts?

**Experience**:

- Chat Support Executive: 1 year (required)

**Location**:

- Ahmedabad, Ahmedabad, Gujarat (required)

Work Location: In person

  • Chat Support Executive

    1 week ago

    Ahmedabad, Gujarat, India Intelivita Full time

    Job Summary: Key Responsibilities: Engage with customers through chat to address inquiries and resolve issues promptly. Maintain a typing speed of at least 40 words per minute. Demonstrate a high level of proficiency in English, with strong written and verbal communication skills. Utilize problem-solving skills to handle customer complaints or concerns...

  • Chat Support Executive

    2 weeks ago

    Ahmedabad, India Global enterprises Full time

    Job Title: Chat Support Executive Job Location: B-209, PNTC Job Summary: As a Chat Support Executive, you will be responsible for providing customer support through chat platforms. You will be communicating with customers to understand their concerns, providing appropriate solutions, and ensuring customer satisfaction. Job Responsibilities: - 1. Respond...

  • Chat Support Executive

    2 days ago

    Ahmedabad, India AIS Technolabs Pvt Ltd Full time

    Job Title: Chat Support ExecutiveLocation: Ahmedabad, Prahlad NagarEmployment Type: Full-timeAbout the Role:We are seeking a Chat Support Executive to provide prompt and professional customer support through live chat. The role requires excellent communication, problem-solving skills, and a customer-first attitude.Key Responsibilities:Respond to customer...

  • Chat Support Executive

    1 day ago

    Prahlad Nagar, Ahmedabad, Gujarat, India Eduplex services private limited Full time ₹ 1,40,000 - ₹ 1,80,000 per year

    Chat Support ExecutiveExperience: Fresher / up to 1 yearLocation: Prahlad Nagar, AhmedabadSalary: ₹14,000 In-hand + Extra Incentives for Weekend SupportIndustry: Software Company (Web & Mobile App Development)About the RoleWe are seeking a Chat Support Executive to join our team. This role is ideal for freshers who have strong communication skills and a...

  • Chat Support Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Future globe Full time

    We are hiring Chat Support executives for Uk US process at Sg highway Ahmedabad. must have excellent command over english. Should be ready to work in Rotational (24/7)shifts. 2 days rotational offs. Freshers with excellent english can apply. Salary 26k - 36k Work from office only Call/whatsApp - 9033075665. Pay: ₹26,000.00 - ₹35,000.00 per...

  • Chat Support Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Future globe Full time

    We are hiring Chat Support executives for Uk US process at Sg highway Ahmedabad. must have excellent command over english. Should be ready to work in Rotational (24/7)shifts. 2 days rotational offs. Freshers with excellent english can apply. Salary 26k - 36k Work from office only Call/whatsApp - 9033075665. **Salary**: ₹26,000.00 - ₹35,000.00 per...

  • Chat Support Executive

    2 weeks ago

    Vadodara, Gujarat, India Mr Technology Full time

    **Job Title: Chat Support Executive** **Company**: Mr. Technology **Location**: Vadodara **Salary**: ₹10,000 to ₹20,000 per month **Languages Preferred**: English, Gujarati, Hindi **About Us**: Mr. Technology is a leading e-commerce company dedicated to providing excellent service and delivering top-notch products to our customers. Our team is...

  • Chat Support Executive

    3 days ago

    Ahmedabad, India AIS Technolabs Pvt Ltd Full time

    Job Title: Chat Support ExecutiveLocation: Ahmedabad, Prahlad NagarEmployment Type: Full-timeAbout the Role:We are seeking a Chat Support Executive to provide prompt and professional customer support through live chat. The role requires excellent communication, problem-solving skills, and a customer-first attitude.Key Responsibilities:Respond to customer...

  • Chat Support Executive

    4 days ago

    Ahmedabad, India Mike Sierra Health care Pvt Ltd Full time

    We have an urgent opening for Chat Support Executive Post : Chat Support Executive Location: Pune **Salary**: Up to 40k per month Shift: Australian shift (3:30 am to 12:30 pm) Experience: - 1 to 10 Years Notice Period : Immediate Joiner First Preferred Note: Must be have English Communication **Salary**: ₹15,000.00 - ₹40,000.00 per...

  • Chat Support Executive

    4 days ago

    Ahmedabad, Gujarat, India AIS Technolabs Pvt Ltd Full time ₹ 1,68,000 per year

    Job Title: Chat Support ExecutiveLocation: Ahmedabad, Prahlad NagarEmployment Type: Full-timeAbout the Role:We are seeking a Chat Support Executive to provide prompt and professional customer support through live chat. The role requires excellent communication, problem-solving skills, and a customer-first attitude.Key Responsibilities:Respond to customer...