Customer Support Executive

4 days ago


Kochi Kerala, India The Loanguru.in Full time

Responsibilities:

- Lead Management: o Adding leads to the profile center. o Creating profiles based on lead audio. o Collecting primary details from customers through calls. - Customer Communication: o Explaining services and procedures to customers. o Creating groups and providing greeting messages. o Sending required document lists to groups. o Following up on document collection and pending documents.
- Document Management: o Sorting and uploading documents to the drive. o Creating customer profiles based on documents and information.
- Analysis & Report Management: o Logging in and downloading CIBIL reports. o Sending CIBIL reports to customers personally and to groups. o Analyzing CIBIL reports to identify obligations. o Reviewing bank statements for EMI deductions.
- Data Management: o Updating the all-Profile - document received and pending sheet. o Provide daily case updates, including the status of all cases. o Ensure all updates are accurately recorded in the profit centre.

Pay: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Master's (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 13/10/2024



  • Kochi, Kerala, India Zeak us Solution Full time

    **Customer Support Executive** **Location**: Ernakulam **Key Responsibilities**: - Resolve customer issues and inquiries effectively - Maintain accurate records of customer interactions and transactions - Ensure customer satisfaction by delivering high-quality service - Work collaboratively with other team members to achieve departmental...


  • Kochi, Kerala, India Tungsten Consumer Goods Pvt Ltd Full time

    **Female candidtaes Preffered** Job Title: Customer Support Executive Location: Kalamassery **Job Type**: Full-Time Experience: Freshers Welcome Languages Required: Fluent in Hindi and English Job Summary: Key Responsibilities: Resolve customer complaints efficiently and professionally. Provide accurate information about products/services. Maintain...


  • Kochi, Kerala, India Black and White Creations Pvt.Ltd Full time

    **About Us**: Black and White Creations is a leading Railway Advertising company based in Kochi, known for delivering impactful branding solutions across trains and railway stations. We specialize in Exterior Train Branding, Interior Train Branding, Station Boards, and PA Systems. Our mission is to provide seamless, timely, and innovative advertising...


  • Kochi, Kerala, India Zeak us solution Full time

    We are looking for enthusiastic and dedicated Customer Support Executives to join our team immediately. As a Customer Support Executive, you will be responsible for assisting customers with their inquiries, resolving issues, and providing a high level of service to ensure customer satisfaction. **Key Responsibilities**: - Handle incoming customer calls and...


  • Kochi, Kerala, India Milestone Career Planner Full time

    **Job Title**: Customer Support Executive (Fresher) **Location**: [Vyttila] **Department**: Customer Support / Client Services **Experience**: Fresher **Reports To**: Customer Support Manager **Job Summary**: Key Responsibilities - Handle incoming and outgoing customer calls professionally, addressing questions about online share trading, mutual funds, and...


  • Kochi, Kerala, India Hotpack Packaging Industries Private Ltd Full time

    Hotpack is one of the world’s leading manufacturers of Sustainable packaging products. We have a physical presence in 15 countries, across 5 continents. We are employing around 3500 Employees globally. Our 4000+ products are manufactured in our own state-of-the-art facilities, embracing the highest global standards. **Job Location : Infopark,...


  • Kochi, India Black and White Creations Pvt.Ltd Full time

    We are looking for a qualified Female Customer Support Executive for our advertising company to offer excellent customer service and after-sales support. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring...


  • Kochi, India Black and White Creations Pvt.Ltd Full time

    We are looking for a qualified Female Customer Support Executive for our advertising company to offer excellent customer service and after-sales support. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring...

  • Customer Support

    1 day ago


    Kochi, Kerala, India Zeak us Solution Full time

    **Customer Support** **Location**: Kochi **Experience**: 2-3 years **Salary**: ₹20,000 - ₹25,000 per month **Gender**: Male/Female **Key Responsibilities**: - Resolve customer complaints and provide effective solutions. - Maintain accurate records of customer interactions. - Ensure customer satisfaction through quality service and timely resolution. -...


  • Kochi, Kerala, India Eloit Innovations Pvt. Ltd. Full time

    **This role requires a combination of technical knowledge, communication skills, and a customer-focused approach.** **Customer Interaction**: Respond to customer inquiries and provide timely and accurate information. Ensure a positive and professional customer experience. **Technical Assistance**: Provide technical support for the company's products or...