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Chief Operating Officer

2 weeks ago

Bengaluru Karnataka, India AssistHealth Full time

**Chief Operating Officer (COO) - AssistHealth**

Bangalore / Hybrid | Full-Time | Operations | Healthcare | Growth

**Transform How India Navigates Healthcare**

At **AssistHealth**, we’re on a mission to make healthcare simpler, more personalized, and

accessible for every individual and family in India. We are India’s leading healthcare navigation

platform, where every member is supported by a dedicated **Healthcare Navigator**—a trusted

guide through their healthcare journey, from finding the right doctor to managing records,

home/hospital care, and accessing exclusive benefits.

As we scale, we are looking for a **Chief Operating Officer (COO)** to drive operational

excellence, build scalable systems, and ensure every touchpoint of care reflects our

commitment to compassion, quality, and efficiency.

**What You’ll Do**

Lead and scale **operations** across member services, hospital care, home care, and school

health programs.

Design and implement systems and processes for **seamless, efficient, and high-quality**

**care delivery**.

Take ownership of key performance metrics including **member satisfaction, service**

**quality, operational efficiency, and cost control**.

Work closely with the **Founder & CEO** to drive execution of strategic initiatives.

Build and nurture partnerships with hospitals, diagnostic labs, nursing teams, and other

healthcare providers.

Ensure adherence to **regulatory compliance, data privacy, and consent protocols**.

Foster a **culture of empathy, accountability, and innovation** within the team.

**Who You Are**

✔ **5+ years of leadership experience** in healthcare operations, health-tech, hospital

administration, or digital health platforms.

✔ Proven success in managing and scaling **multi-location operations** or working in

**early-stage startups**.

✔ Strong understanding of **technology, healthcare delivery, and patient experience**.

✔ **Mission-driven** leader with excellent people management, strategic thinking, and execution

skills.

Bonus: Exposure to **B2C healthcare**, **elder care**, **chronic disease management**, or

**preventive care** models.

**Preferred Background**

**MBA / MHA / MPH** from premier institutes (ISB, IIMs, TISS, PHFI, or equivalent).

Prior leadership roles in **health-tech companies, hospitals, or digital healthcare**

**startups**.

**Compensation & Benefits**

We offer a **competitive compensation package** comprising:
Fixed salary + **Performance-based incentives** + **ESOPs** (Employee Stock Options).

We believe in finding the right **match of mission and money**.

**Why Join AssistHealth?**
- Be part of a purpose-driven team **reshaping healthcare for cities, schools, and families**.
- Collaborate with a **visionary founder** and a compassionate leadership team.
- Play a key role in scaling a **high-growth startup solving real, meaningful problems** in healthcare.

**How to Apply**:
Pay: ₹50,000.00 - ₹100,000.00 per month

Schedule:

- Day shift

Work Location: In person

Application Deadline: 20/07/2025