Level - 1 Support Executive

6 days ago


Kochi, India DeleteZero.com Full time

**Roles & Responsibilities**:

- To communication & provide technical support to customers through phone, chat, & tickets system
- Installation & configuration of web hosting control panels like Cpanel, Plesk, DirectAdmin
- Installation & Maintenance of Virtual Servers & Masters on XEN, OpenVZ, Parallels Panel.
- Configure and manage a sophisticated DNS environment

**Required Skills**:

- Graduates with Redhat or Systems Administration experience preferred in web hosting industry
- Thorough knowledge of Linux server management.
- Outstanding troubleshooting skills.
- Be willing to work on 2 years contract & be willing to work in night shifts if required.
- Commitment to provide timely and quality support to customers both within and outside the organization.

**Job Types**: Full-time, Fresher

**Salary**: ₹8,000.00 - ₹12,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)



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