Customer Support Executive

2 days ago


Kochi, India Avant Career Pvt Ltd Full time

Desired Experience & Skills for Customer Support Executive Role:

- Identify customer concerns and provide timely support for their queries.
- Be proficient in our products and services and communicate effectively to the customer.
- Responding to queries from customers and giving timely support when requested.
- Coordinating with multiple teams to ensure the timely response to inquiries.
- Collecting customer feedback and upselling our services wherever applicable.
- Ensure all communications are logged timely and correctly.
- Ensure individual sales targets are met without fail.
- Flexible to work on rotational shifts.
- Excellent communication and interpersonal skills.
- Should be Proficient in Hindi and English, any other language knowledge would be an added advantage.

*Shift: Rotational (Including night shift)*

**Job Type**: Fresher

**Salary**: ₹14,000.00 - ₹17,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer support: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)



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