Inside Sales
2 weeks ago
Salary: Up to 30k (Depending upon the Interview)
Job Title: Customer Service Executive
Job Responsibilities:
- Respond to customer inquiries and provide information about our products/services.
- Assist customers in placing orders, tracking shipments, and processing returns or exchanges.
- Resolve customer complaints or concerns in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance their overall experience.
- Collaborate with other departments to address customer needs and improve service efficiency.
- Keep accurate records of customer interactions and transactions.
- Stay informed about product updates, promotions, and company policies to provide accurate information to customers.
- Identify and report emerging customer issues to the appropriate teams for resolution.
Qualifications:
- Good communication skills, both verbal and written.
- Strong problem-solving abilities and a customer-focused mindset.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Previous experience in customer service or a related field is a plus.
- Proficiency in using customer service software and computer systems.
- High school diploma or equivalent; college degree preferred.
Pay: ₹25,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
**Experience**:
- Sales: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
**Location**:
- Greater Noida, Uttar Pradesh (required)
Work Location: In person
**Speak with the employer**
+91 9625976929
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