Customer Service Associate

21 hours ago


Mumbai, India Conviction Hr Pvt Ltd Mumbai Full time

Hiring for International Bpo
Customer service Representative / Mumbai
Shift: UK ,US, Australian
Salary : 25k - 37k + Incentives
5 days working any 2 offs
Location : Mumbai ( Malad, Goregaon, Andheri ,Thane, Vikhroli ,Airoli )
Eligibility Criteria: - HSC Fresher
- Graduate fresher
- SSC / HSC / Graduate with 6 months of international Bpo (Voice / Chat ) experience.
Note : Looking for Immediate joiner
Only WORK FROM OFFICE

Job Roles and Responsibilities:
Excellent English verbal and written communication skills
Responds to queries from customer through Calls /chat to answer queries/inquiries, provide information, and handle complaints regarding the organization' s products or services.
Understands customer queries and responds to them ensuring that all queries/concerns are answered via calls / web chat.
Exhibits promptness and politeness using the appropriate language while answering customer queries.
Ability to handle multiple tasks simultaneously with ability to prioritize while providing exceptional customer service

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹37,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental pay types:

- Performance bonus
- Shift allowance

**Experience**:

- total work: 1 year (required)

Shift availability:

- Night Shift (preferred)

**Speak with the employer**
+91 7738330654



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