Customer Support Associate

5 days ago

Ahmedabad Gujarat, India Moon Technolabs Full time

**Job description**

Total experience: 2+ years [Must have experience with IT sales]
Job Location: Ahmedabad [ ON SITE ]
**- Primary Responsibilities**:
1. Good communication skills, able to communicate fluently in english.
2. Work on onboarding new customers by giving demo and making calls
3. Work on support and upgrade for existing customers.
4. Generate sales through onboarding

**Technical Requirements (If any specific)**

1. Able to grasp technical terms and general software troubleshooting.
3. Coordinate with the team for tech issues or new features reported by customers.
4. Able to do multitasking and prioritize tasks
5. Able to generate sales and give demo for saas product

**Required Qualifications**:

- Experience**:

- Minimum Years of Experience: 1
- Relevant Industry Experience: 1
- Experience in calling communication with international customers

Pay: From ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (preferred)
- Gujarati (preferred)

Work Location: In person

**Speak with the employer**
+91 91 99099 25712

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