Customer Support Executive

3 days ago

Bodakdev Ahmedabad Gujarat, India Impetus consulting associate Full time

**Position Title: Virtual Patient Relationship Manager**

**Description**:
**Responsibilities**:

- Manage inbound and outbound calls from patients seeking information on doctors andspecialists, appointment scheduling, and general patient concerns.
- Make outbound calls to gather feedback and follow-up with patients. - Respond to emergency code announcements in a timely and professional manner. - Maintain high levels of professionalism with patients while building strong relationships with each caller.
- Update patient data in the patient service database after each call. - Maintain regular communication with the management team. Qualifications: - Must be 18 years of age or older.
- A graduate or pursuing graduation. - Excellent verbal and written communication skills in Gujarati, Hindi, and English.
- Ability to always remain professional and courteous with patients.
- Must be available to work during holidays and weekends.

**Other Information**:

- Current rotational shifts are between 7 am to 11 pm.
- As per requirement of process shift will be rotational 24*7.
- Rotational shift will be between 7 am to 8 pm for females.
- Each shift will be 9 hours (8 hours working and 1 hour break) - Rotational week off.
- 4 weeks off in a month.

**Job Types**: Full-time, Fresher

Pay: ₹10,318.15 - ₹17,618.77 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift

Ability to commute/relocate:

- Bodakdev, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service (preferred)
- total work (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)
- Gujarati (preferred)

**Speak with the employer**
+91 9145800779

  • Customer Support Executive

    3 days ago

    Bodakdev, Ahmedabad, Gujarat, India VasyERP Solutions Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    About the Role:As a Technical Support Executive, you have to work closely with the team of software developers. You have tounderstand the customer issues regarding software and resolve their issues with the help of developers. You have to analyze all aspects of the software and make suggestions through the development phase to help avoid issues in the final...

  • Customer Support Executive

    3 days ago

    Bodakdev, Ahmedabad, Gujarat, India Synchron Global One Source Pvt Ltd Full time

    This hot job below is in **URGENT HIRING** status. - **Join Our Team!**_ - **Begin and grow your career with the best opportunity any fresher and a beginner can dream to find!**_ - **Synchron Global is looking for a Data Entry-ERP executive for Ahmedabad !**_ **Job Title**:Customer Support Executive** As a Customer Support Executive at our company, you'll...

  • Customer Support Executive

    3 days ago

    Bodakdev, Ahmedabad, Gujarat, India Renee Cosmetics Private Limited Full time

    **Who We Are?** Timelessly inspired, endlessly enhanced - RENÉE Cosmetics is an Indian makeup brand that's redefining beauty with its range of high-quality, cruelty-free, and FDA-approved innovative range of products. RENÉE believes in empowering women to own and enjoy their bold, ambitious persona and let their glam do the talking. If you’re a...

  • Customer Support Executive

    3 days ago

    Bodakdev, Ahmedabad, Gujarat, India Renee Cosmetics Private Limited Full time

    **Who We Are?** Timelessly inspired, endlessly enhanced - RENÉE Cosmetics is an Indian makeup brand that's redefining beauty with its range of high-quality, cruelty-free, and FDA-approved innovative range of products. RENÉE believes in empowering women to own and enjoy their bold, ambitious persona and let their glam do the talking. If you’re a...

  • Customer Support Associate

    2 weeks ago

    Bodakdev, Ahmedabad, Gujarat, India VasyERP Solutions Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    About the Role:As a Technical Support Executive, you have to work closely with the team of software developers. You have to understand the customer issues regarding software and resolve their issues with the help of developers. You have to analyze all aspects of the software and make suggestions through the development phase to help avoid issues in the final...

  • Customer Support Executive

    2 weeks ago

    Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    SetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients.. Customer Support Executive Responsibilities: - Managing a team of representatives offering customer support. Overseeing the customer service process. Handle customer complaints, provide appropriate solutions and...

  • Customer Manager- Support

    1 week ago

    Bodakdev, Ahmedabad, Gujarat, India VasyERP SolutionsPvt Full time ₹ 70,000 - ₹ 11,00,000 per year

    About the Role:Customer service leads are in charge of overseeing the day-to-day operations of their company's customer service department. They commonly manage a team of customer service representatives and may also be responsible for developing new policies or procedures to improve the quality of service being provided.Roles and...

  • Customer Support Executive

    7 days ago

    Bodakdev, Ahmedabad, Gujarat, India Rays Technologies Full time

    **Key Responsibilities: -** - Answer incoming phone calls and provide exceptional customer service - Schedule patient appointments efficiently and accurately - Collect and process payments from patients - Coordinate with doctors to manage patient care and appointments - Collaborate with team members to ensure smooth office operations **Qualifications: -** -...

  • Support & Tele Caller Executive

    7 days ago

    Bodakdev, Ahmedabad, Gujarat, India SHREEKUNJ SOFTECH Full time

    **Support & Tele Caller Executive** **Position**: Support & Tele Caller Executive **Experience Required**: 1-3 Years **Location**: Bodakdev, Ahmedabad **Employment Type**: Full-time **Working Days**:6 days a week **Responsibilities** - Handle inbound and outbound calls to provide **construction industry ERP** **product support** to clients. - Resolve...

  • Customer Support Executive

    5 days ago

    Ahmedabad, Gujarat, India Flexbinzone Full time

    Job Title: Customer Support Executive Location: Ahmedabad, Gujarat Educational Qualification: Graduate in any stream Experience: 6 months to 2 years in BPO Role: Customer Support Executive **Salary**: up to 3.60 LPA + Incentive **Job Description**: As a Customer Support Executive, you will be responsible for handling inquiries and providing support to...