Customer Support Executive

2 days ago


Kochi Kerala, India Mantle Solutions Full time

Identifying and assessing customers’ needs.
- Acknowledging and resolving customer complaints coordinating with different internal departments.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Maintaining a positive, empathetic, and professional attitude toward customers always.
- Building sustainable relationships and trust with customers through open and interactive communication.

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Evening shift
- Night shift

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person

**Speak with the employer**
+91 7994828883



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