Customer Support Officer

5 days ago


Kochi, India Santa Monica Study Abroad Pvt Ltd Full time

Customer Relationship Officer Responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. should be an excellent communicator

job responsibility
- Identify customer needs and help customers use specific features
- Update our internal databases with information about product issues and useful discussions with customers
- Inform customers about new features and functionalities
- Follow up with customers to ensure their issues are resolved

**Salary**: ₹12,086.00 - ₹40,247.05 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 4 years (preferred)
- Customer service: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



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