Key Account Executive

5 days ago

Haryana, India Gozing Technology Private Limited Full time

**About the Company**:

- Founded in 2019, zingbus is building the most trusted brand for intercity travel. Keeping reliability and safety at the core, we are building a two-sided platform that delivers standardized journey experience for travelers and increased earnings for our supply partners.
- We connect 300+ cities across the country through our daily services and have served 2.5 Mn+ unique customers so far and are aggressively working towards the fleet electrification and establishment of charging technology and infrastructure.
- Raised Series A from Y Combinator, InfoEdge, AdvantEdge, and other prominent investors from India and Silicon Valley. Also, closing a large round with one of the largest global, corporate VC.

**Overview**:
**Position**:Key Account Executive - OTA Management
**Location**: Gurgaon

**What you will do: OTA Management**:

- Manage and grow relationships with OTAs to drive business growth and revenue.
- Coordinate with OTAs to ensure optimal content, pricing, and availability.
- Track and optimize performance of OTA channels.

**Client Relationship Management**:

- Act as the primary point of contact for key clients and OTAs.
- Develop and maintain strong, long-term relationships with clients to ensure high levels of satisfaction and retention.
- Address client concerns, offer solutions, and ensure overall satisfaction with Zingbus services.

**Collaboration with Cross-functional Teams**:

- Collaborate with demand and supply teams to ensure alignment of services and offerings to meet expectations.
- Provide feedback from clients to improve service offerings and customer experience. Reporting and Analysis:

- Prepare regular reports on OTA performance, client feedback.
- Analyze data to identify trends, opportunities, and areas for improvement in OTA channel.

**What we are looking for**:
**Education**:

- B.Tech degree or equivalent is preferred.
- 1-2 years of experience in sales or account management, preferably in the travel industry. Skills & Competencies:

- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, etc.).
- Ability to manage multiple client accounts and prioritize tasks effectively.
- Knowledge of the travel industry, including OTA platforms and their operations.
- Strong problem-solving skills and the ability to handle client queries with professionalism.

**Personal Attributes**:

- Results-driven with a focus on achieving sales targets and client satisfaction.
- Self-motivated and comfortable working independently as well as part of a team.
- Strong organizational and time-management skills.

Pay: ₹25,000.00 - ₹40,000.00 per month

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (preferred)

**Experience**:

- Taxation: 1 year (preferred)
- total work: 1 year (preferred)

**Experience**:

- Taxation: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

License/Certification:

- Tally (preferred)

Work Location: In person

Application Deadline: 31/01/2025

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