Regional Customer Experience Executive

4 days ago


Kolkata West Bengal, India Titan Company Full time

**Job Requirements** - Process ContributionProcess OutcomePerformance MeasureSales: Customer Engagement Manage the external vendors like event managers, hotels, collateral vendors etc. to enable smooth execution of engagement activities - Monitor all customer touchpoints in the stores and ensure exceptional experiment for all walk-ins - Ensure customer connects during birthdays & anniversary in coordination with the store staff - Organize and manage engagement activities within stores like birthday/ anniversary celebrations" - Identify the dormant customers, prepare the customer list, analyse the list and provide suggestions to store managers on dormancy improvement - Coordinate with factories to organize visits and provide them with list of identified customers - Monitor special categories of customers like Hi Value customers and identify targeted engagement activities - Customer engagement plan - Customer satisfaction scores - Adherence to SOP - Sales: Store ComplianceEnsure adherence to standard procedures for customer service for all customer across stores - Conduct training for store staff on the SOPs which includes personal grooming, etiquette etc. - Conduct store audits for compliance of SOPs & lean operations - Monitor the Encircle customer data and monitor Encircle issues and updates - Manage the customer complaints portal - Coordinate with internal team and ensure adherence of lean operations - Store operations management - Customer satisfaction scores - Adherence to SOP **Work Experience** - Sales Experience - Customer Centricity - Interpersonal Effectiveness - Nurtures Relationships - Ambiguity tolerance - Build Effective Teams



  • Kolkata, West Bengal, India Walkaroo International Full time

    Minimum Required Experience : 2 years Full Time **Skills**: Marketing communication skills product knowledge Market Knowledge Sales Experience Sales Support Market Development Market Analysis Product Launch Strategy Description A Regional PMT executive - Sports Shoes & Sandals is a key role PMT Economy, which acts as a connection between Central PMT and...


  • Kolkata, West Bengal, India Boost Tech Full time

    **"We are hiring for Leading Power Industry"** **Job Role : Customer Experience Executive** **Job Location : Kolkata** **Experience : 2 Years** **Qualification : Any Graduate** **Experience in similar field required ( Gensets/ Automobile )** **Job Brief**: The major job description is mentioned below - Call to internal team to track the movement - Call to...


  • Kolkata, West Bengal, India Titan Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Requirements Process ContributionProcess OutcomePerformance MeasureSales: Customer Engagement Manage the external vendors like event managers, hotels, collateral vendors etc. to enable smooth execution of engagement activitiesMonitor all customer touchpoints in the stores and ensure exceptional experiment for all walk-ins Ensure customer connects...


  • Kolkata, West Bengal, India Danaher Full time

    Bring more to life Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology At Beckman Coulter Life Sciences one of 15 operating companies our work saves lives and we re all united by a shared commitment to innovate for tangible impact You ll thrive in a culture of belonging where you and your...


  • Kolkata, West Bengal, India Continental Full time

    Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods Founded in 1871 the technology company offers safe efficient intelligent and affordable solutions for vehicles machines traffic and transportation In 2023 Continental generated preliminary sales of EUR41 4 billion and...


  • west bengal, India Novartis Full time

    Job Description SummaryThe Regional Business Manager/First Line Sales Manager (FLM) is responsible for leading a high-performing sales team to deliver exceptional customer engagement and achieve commercial objectives. This role requires strategic thinking, deep market knowledge, and the ability to translate national strategies into effective local...

  • Regional Sales Manager

    22 hours ago


    Kolkata, West Bengal, India Siemens Full time

    Siemens Healthineers India is looking for a Sales Professional for the Point of Care PoC portfolio of its Diagnostics business Region to be covered Siemens Healthineers is seeking a highly motivated and technically proficient Regional Manager - EAST India to join our Point of Care POC business unit As a Regional Manager you will play a crucial role in...

  • Regional Co-ordinator

    4 hours ago


    Kolkata, West Bengal, India Arcos Skill Management Full time

    Key Responsibilities: - Coordinate and oversee logistics operations across multiple regions, ensuring timely delivery of manpower resources to clients. - Act as the main point of contact for clients, addressing inquiries, resolving issues, and providing exceptional customer service. - Collaborate with internal teams to ensure adequate staffing levels and...


  • Kolkata, West Bengal, India Kotak Mahindra Bank Full time

    Job Category KMBL Degree Level Bachelor s Degree Regional Business Manager-Business Loans-Sales To capture very large opportunity in Loan against property and Housing in Semi-urban and Rural India banks is setting up separate team for effective coverage This will help to retain and grow our customer base in Bharat Geography Team will be distributing loans...


  • Kolkata metropolitan area, West Bengal, India Themis Medicare Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionThemis Medicare Limited, headquartered in Mumbai, India, is a leader in the pharmaceutical industry with over five decades of excellence in drug development, manufacturing, and clinical trials. The company specializes in pharmaceutical research, injectables, and Active Pharmaceutical Ingredients (APIs) while pioneering advanced drug...