
Customer Experience Executive
6 days ago
**"We are hiring for Leading Power Industry"** **Job Role : Customer Experience Executive** **Job Location : Kolkata** **Experience : 2 Years** **Qualification : Any Graduate** **Experience in similar field required ( Gensets/ Automobile )** **Job Brief**: The major job description is mentioned below - Call to internal team to track the movement - Call to every customer to capture their feedback/concern - Coordinate with the team for any requirement - System / It knowledge required - Salesforce preferable - Knowledge of customer feedback tracking - Reviewing the feedback and report generation - Close monitoring of the customer complaint calls - After Customer concerns Registration verify the calls and assign to next step - Post service call - customer feedback call/survey call - Lost customer calling - Customer Profiling - Salesforce system update **Justification**: **To Achieve the CRM process and Customer Satisfaction Index** **Salary : 3-4 lakh per anum** **Time frame : Immediate** Pay: Up to ₹400,000.00 per year **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (preferred) Application Question(s): - Which Industry are you from ? Power /Generators / automobile /manufacturing Please mention - Do you have experience in CRM SOFTWARE like salesforce /zoho/hubspot/freshdesk/freshwork /any other etc please mention - What is your notice period? - what is your current and expected salry ? please mention **Experience**: - total work: 2 years (preferred) **Location**: - Kolkata, West Bengal (preferred) Work Location: In person
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Customer Experience
6 days ago
west bengal, India airtel Full timeRole – Lead - Mass ExperienceLocation – KolkataKey Deliverables: Service Recovery SPOC – Reduce customer pain through analyzing/ implementing process and suggesting system correction. Key Deliverables:Reduction in interactions through data analysis, gauging customer behavior recommending process enhancements. Enhancing end to end journey to reduce...
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Customer Relationship Executive
2 weeks ago
Kolkata, West Bengal, India Apollo Clinic Full time**Urgent vacancy for Customer Relationship Management Executive in Apollo Clinic.** **Name of the position : CRE** **Location : Apollo Clinic Beliaghata** **Years of Experience: 0 to 1 years of experience as Customer Relationship executive.** **Qualification: Minimum Graduation with excellent communication skills in Bengali, English and Hindi.** Pay:...
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Customer Experience
4 days ago
Kolkata, West Bengal, India, West Bengal airtel Full timeRole – Lead - Mass ExperienceLocation – KolkataKey Deliverables: Service Recovery SPOC – Reduce customer pain through analyzing/ implementing process and suggesting system correction. Key Deliverables:Reduction in interactions through data analysis, gauging customer behavior recommending process enhancements. Enhancing end to end journey to reduce...
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Customer Relationship Executive
6 hours ago
Kolkata, West Bengal, India Nivy Remedies Private Limited Full timeLooking for aNivy Remedies Pvt Ltd is currently seeking a dynamic individual to join our team as a Customer Relations Executive at our plant. If you have a background in customer relations management, possess excellent communication skills in both English and Hindi, and are proficient at following orders, we encourage you to consider this opportunity. As a...
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Customer Acquisition Executive
2 weeks ago
Kolkata, West Bengal, India Recex Full timeWe are seeking enthusiastic and self-motivated to Customer Acquisition Executive join our growing EV Company. As a fresher, you will play a key role in reaching out to potential customers, sharing product information, and generating leads or appointments for our sales team. **Job Title**: Client Acquisition Executive - Fresher **Location**: Hemanta Basu...
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Customer Relationship Executive
1 week ago
Kolkata, West Bengal, India Dewar’s Garage Full time**Job Overview**: As a Customer Relationship Executive, you will be responsible for managing relationships with customers and ensuring that they have a positive experience throughout the sales and post-sales process. Your primary goal will be to help CRM to build long-term relationships with customers, and to promote customer loyalty and retention. **Key...
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Customer Care Executive
4 days ago
Kolkata, West Bengal, India Dhal Information System Pvt Ltd Full timeA Customer Care Executive is responsible for providing excellent customer service by addressing customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction. **Key Responsibilities** - Maintain detailed records of customer interactions and transactions. - Collect and analyze customer feedback to improve services and...
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Customer Care Executive
6 days ago
Kolkata, West Bengal, India Adyan Consultants PVT LTD. Full timeCustomer care executives are **responsible for helping companies build and maintain relationships with their clients and customers**. Relationship-building skills allow them to better connect with others, communicate effectively and ensure that customers' needs are met. **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Provident...
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Customer Care Executive
2 weeks ago
Kolkata, West Bengal, India Dhal Information System Pvt.Ltd.(DIS) Full time**Position: Customer Care Executive**: - **IN hand salary - 12600**: - **Location: Kolkata**: - **Experience: Freshers and experienced (both welcome!)**: - **Language: Assamese**: - **Job Type: Onsite** Assist customers with inquiries, concerns, and issues promptly and professionally. Maintain accurate records of customer interactions and...
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Customer Care Executive
4 days ago
Kolkata, West Bengal, India Teleperformance Full timeWE ARE HIRING TELEPERFORMANCE CUSTOMER SUPPORT EXECUTIVE Qualities & Skills - Customers Query resolution **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift - Night shift - Rotational shift Supplemental pay types: -...