Fashion Sales

1 week ago


Phulbagan Kolkata West Bengal, India Umay Benaras Full time

**Are you someone who loves connecting with people and turning conversations into meaningful relationships?**

We at **Umay Benaras,**a luxury ethnicwear brand, are looking for a **Fashion Sales & Customer Experience Executive** who can create warm, memorable, and satisfying experiences for our clients, both online and in-store.

This role is for someone who’s not just passionate about selling, but about understanding people, styling them beautifully, and carrying forward the essence of handcrafted Indian heritage with every interaction.

**Your Core Responsibilities**:

- _Assist customers_ across WhatsApp, Instagram & in-store with styling and product selection
- _Handle the complete sales process_ — from inquiry to purchase to post-sale follow-ups
- _Build genuine relationships_ with clients and offer a personalized buying experience
- _Understand customer needs deeply_ and guide them towards the right saree or outfit
- Maintain customer databases, trackers, and sales records systematically
- Collaborate with the team to meet monthly sales goals and enhance client satisfaction

**You’re a Perfect Fit If You Have**:

- 1-3 years of experience in **fashion or ethnicwear sales / customer interaction roles**:

- Background in **Fashion, Textile, or Apparel Design** (education or experience)
- Excellent communication in **English & Hindi**:

- Strong styling sense — you know what looks good on whom and why
- Basic understanding of fabrics, embroidery, and tailoring
- Warmth, patience, and confidence while dealing with women clientele
- A customer-first approach and genuine passion for serving people

**Bonus Points If You**:

- Have experience handling premium or NRI clients
- Understand how women shop for occasions, weddings, and festive wear
- Have worked in a boutique, designer studio, or luxury fashion brand before.

**Perks**:

- Be part of a fast-growing, luxury ethnicwear brand
- Work directly with a passionate founding team
- Grow your styling, communication & customer experience skills
- Enjoy a warm, collaborative & family-like work culture

A role where your communication, knowledge & empathy directly create impact

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person


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