Customer Care Coordinator

9 hours ago

Bengaluru Karnataka, India MillerKnoll Full time

Why join us?

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Job Title - Customer care Coordinator.

This role is responsible for effective supporting and managing UK and NL customer orders, including timely and accurate entry and processing of all orders received. Accountable for contract set-up for dealers, warranty management, and sharing accurate reports with stakeholders.

This role requires deeper knowledge and understanding of supply chain activities to solve problems and escalations.

Job Description
- Entering and managing customer orders on EOS and syteline systems.
- Verify order details for accuracy, including product selection, pricing, and delivery schedules.
- Address customer questions, provide information, and offer solutions to resolve problems or complaints.
- Manage contracts and services in accordance with company policies.
- Analyze the contract details and process it accurately.
- Process and manage warranty claims.
- Analyzing the claim data and determining validity and eligibility.
- Able to complete assigned reports on time.
- Create and maintain SOP.

Skills and requirements
- Bachelor's degree in any field with 4 to 5 years of experience.
- 2 to 4 years of experience as customer care coordinator.
- Great interpersonal skills with an ability to build stakeholder relationships, and manage escalations, conflicts, and disputes while preserving relationships.
- Good communication skills, both written and verbal.
- MS Excel -Advanced skill level.
- Quick learning ability and to work independently.
- The ability to work under pressure, manage time, prioritize and meet deadlines.
- Must be able to perform all essential functions of the position with or without supervision.
- Able to maintain consistent performance and ensure quality of deliverables.
- This role will work in the UK shift (12 noon to - 9 pm).

Who We Hire?

Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

.

  • Patient Care Coordinator

    10 hours ago

    HSR Layout, Bengaluru, Karnataka, India Ayoo Care Full time

    Ayoo Care is looking for a compassionate and detail-oriented Patient Care Coordinator to join our growing team. In this role (full-time), you will be the bridge between patients, their families, and our medical team, ensuring seamless communication and a smooth clinic experience. With a blend of administrative tasks and patient-focused responsibilities,...

  • Patient Care Coordinator

    2 hours ago

    Bengaluru, Karnataka, India AYOO Care Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Ayoo Care is looking for a compassionate and detail-oriented Patient Care Coordinator to join our growing team. In this role (full-time), you will be the bridge between patients, their families, and our medical team, ensuring seamless communication and a smooth clinic experience. With a blend of administrative tasks and patient-focused responsibilities,...

  • Medical Care Coordinator

    4 weeks ago

    Bengaluru, Karnataka, India Care On Call Full time

    Job DescriptionPosition: Medical Care Coordinator/Patient Care CoordinatorNo. of openings: TWO (night shift compulsory on-site)Industry: Hospitals and Health CareLocation: Central Bangalore by Ulsoor LakeType: Full Time; On-siteShift: Rotational (night shift compulsory on-site)Salary: Rs.30,000/- to Rs.35,000/- per month, depending on qualification and...

  • Medical Care Coordinator

    4 weeks ago

    Bengaluru, India Care On Call Full time

    Job Description Position: Medical Care Coordinator/Patient Care Coordinator No. of openings: TWO (night shift compulsory on-site) Industry: Hospitals and Health Care Location: Central Bangalore by Ulsoor Lake Type: Full Time; On-site Shift: Rotational (night shift compulsory on-site) Salary: Rs.30,000/- to Rs.35,000/- per month, depending on...

  • Patient Care Coordinator and Customer Support

    10 hours ago

    Bengaluru, Karnataka, India Longevity Wellness Pvt Ltd Full time

    Patient Cordinator & Customer Support We at LONGENY are seeking a compassionate and detail-oriented Patient Coordinator and customer support individual to join our team. As a Patient Coordinator, you will play a vital role in assisting patients with their medical needs throughout their journey in our healthcare facility. Your responsibilities will involve...

  • Customer Care Executive

    2 weeks ago

    Bengaluru, India 247 Customer Private Limited Full time

    Job Description ? Join the Team at [24]7.ai as a Customer Care Executive! Location: Bengaluru, India Shift: Night Shifts (US/Australian) Work Mode: Work from Office ? Role Overview: - Position: Customer Care Executive - Responsibilities: - Handle inbound and outbound calls. - Engage with existing and prospective customers to gather information. -...

  • Care Coordinator

    9 hours ago

    Bengaluru, India TalentBee Full time

    **Roles and Responsibilities** **ORGANISATION**: A fast growing - **Contact Centre (BPO) headquartered in Bangalore** focusing on optimizing on Customer Service which delivers transformational benefits to their clients. through Productivity Improvement & Business Process Engineering.**About the Role**: **Care Coordinator**: The Care Coordinator is the link...

  • Coordinator Customer Care

    1 week ago

    Bengaluru, Karnataka, India Excellent opportunity Placements( Fostering Gender Equality and Diversity in the Workplace) Full time ₹ 3,50,000 - ₹ 5,50,000 per year

    Job SummaryPosition:Coordinator Customer Care - US Voice ProcessLocation:Bangalore (Work from Office initially)Openings:6 (8 resumes required)Experience:8 - 12 years total (with min 1 year in International Voice)Salary:₹3.5 – ₹5.5 LPA + Variable (~₹20K/month avg)Batch Start Date:20 Oct 2025Shift:US ShiftsMode:Work from Office (initial 6–8...

  • Care Coordinator

    2 weeks ago

    Kalyan Nagar, Bengaluru, Karnataka, India Inspiring Touch Full time

    **JOB DESCRIPTION OF CARE COORDINATOR** Telos People is a company taking a modern approach to the process optimization industry. Leveraging thepower of People and transformative processes that allow both extension and integration. We are changing perceptions of what outsourcing is and can be, and we did that by building truly connected cultures in offices...

  • Patient Care Coordinator

    2 weeks ago

    Bengaluru, Karnataka, India QurHealth Full time

    Provide care coordination services from QurHealth to patients (users) who subscribe via QurBook App and/or by meeting patients at a hospital location. - Provide “First Point of Contact” for assigned patients (users) to guide them, assist them in all medical and healthcare needs within the scope of the subscriptions, enter patient data in Qurplus, health...