Helpdesk Supervisor

Job Summary: Due to our continued growth, we are seeking a qualified Helpdesk Supervisor to fill a vital role in our IT Support Team. Responsibilities: - Responsible for day-to-day operations including end user technical support; - Acts as a point of escalation for helpdesk associates regarding policy, procedures, and customer service interactions...

**Job Description: - ** **Skills: - **Experience in workday, HRSD, Service Now preferred, The Supervisor, HR Call Center ensures efficiency of service center operations, International voice process - Mandatory **Location: - **Mumbai **Shift: - **US Shift **Responsibilities: - ** - 8 to 12 years of Experience in International voice process -...

Supervisor - F&A LNT/S/1323551 HOSC-Head OfficeAMN Tower, Powai - Posted On - 14 Apr 2025 - End Date - 11 Oct 2025 - Required Experience - 3 - 7 Years **Skills**: Knowledge & Posting Location GOOD COMMUINCATION KNOWLEDGE OF SAP FICO PROACTIVE POSITIVE ATTITUDE ANALYTICAL ABILITY SKILLS Minimum Qualification BACHELOR OF COMMERCE (BCOM) MASTER OF...

Receive, log, and track service requests, complaints, and maintenance calls. - Assign tasks to technical teams (electrical, HVAC, plumbing, etc.) and follow up on completion. - Maintain accurate records in the Help Desk system or facility management software. - Ensure timely escalation of unresolved or urgent issues to supervisors or management. - Provide...

Processing of Employee benefit claims, travel (domestic/international) claims, payment vouchers, Lease rent processing - Accounting & payment of claims. Handling Monthly, quarterly, annual accounts closing activities including bank reconciliation, vendor reconciliation. - Ensuring quality processing & adherence to SLA/TAT - Resolving HR/employee queries -...

Processing of Employee Benefit claims, travel (domestic/international) claims, payment vouchers, Lease rent payment processing. - Accounting & payment of claims. Handling Monthly, quarterly, annual accounts closing activities including bank reconciliation, vendor reconciliation. - Ensuring quality processing & adherence to SLA/TAT - Resolving HR/employee...

Key Responsibilities:Lead a team of 10-12 members Monitor team performance, provide feedback and mentor team members to improve performance.Facilitate effective communication within the team & with other departmentsIdentify and resolve problems, escalate complex issues to senior's as needed.Requirements:Minimum 4 years of experience in ATM Industry...

2. Ability to manage and track timely call logging/dispatch/closure process and perform necessary Quality Audits and any Helpdesk services delivered. 3. Collaborate with Clients, Vendors and Project Managers as per assignments. 4. Should be knowledgeable of Escalation Resolution process and proactively initiate and close pending action items as per...

Job Characteristics: Responsible for handling moderate to complex financial and credit issues or projects such as maximizing cash flows, resolving complex customer problems, ensuring prompt payment, and the posting and balancing of books of accounts, such as cash book, general journal, sales books, purchasing register and general and subsidiary ledger....

Processing of Employee Benefit claims, travel (domestic/international) claims, payment vouchers, Lease rent payment processing. - Accounting & payment of claims. Handling Monthly, quarterly, annual accounts closing activities including bank reconciliation, vendor reconciliation. - Ensuring quality processing & adherence to SLA/TAT - Resolving HR/employee...