Tcs Hiring
4 days ago
**Job Description:
- **
**Skills:
- **Experience in workday, HRSD, Service Now preferred, The Supervisor, HR Call Center ensures efficiency of service center operations, International voice process - Mandatory
**Location:
- **Mumbai
**Shift:
- **US Shift
**Responsibilities:
- **
- 8 to 12 years of Experience in International voice process - Mandatory
- 8 Years of experience in leading team
- US voice process experience - Preferred
- Experience in International HR Helpdesk - Preferred
- Excellent listener and empathetic communicator (oral & written)
- Excellent understanding of various processes of core US HR Operations
- Experience in Leading teams managing Tier 1 HR helpdesk for US Employees
- Should have experience in using Workflow / case management tools like ServiceNow, Remedy etc.
Qualifications :BACHELOR OF ARTS
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