Team Leader
2 days ago
Key Responsibilities:
- Lead a team of 10-12 members
- Monitor team performance, provide feedback and mentor team members to improve performance.
- Facilitate effective communication within the team & with other departments
- Identify and resolve problems, escalate complex issues to senior's as needed.
Requirements:
- Minimum 4 years of experience in ATM Industry preferably in Incident Management/Helpdesk Operations.
- Proven experience as a team leader or supervisor for atleast an year
- Strong leadership, communication, and interpersonal skills
- Ability to analyse problems and make informed decisions.
- Well-versed with MS-Excel
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