Customer and Onboarding Support

Sprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy operational practices, and the ability for businesses to grow and scale with unwavering confidence. We are a team of 300+ employees & helping 2000+ Customers across 75+ Countries. We are funded by top...

This is a **Work From Home**Job. **Skill**:Fluent communication in Tamil, Telugu, Malayalam & English. **Responsibilities**: - Understanding client’s queries and providing them solutions - Provide Training and equip new customers with the videos and other training - Follow up with new customers and help them navigate any difficulties they are - Taking a...

**Department***:Customer Support & Customer Success** **Location** : Remote** **Job Summary** We are looking for an Customer Onboarding & Customer Success - Trainee who will be responsible for smooth implementation & onboarding of SuperProcure software in new accounts. The person will also be responsible for existing customer retention and success by...

Remote Work Type: Full Time Job Title: Customer Support and Demo Specialist Skills Required: Excellent communication skills (both verbal and written). Proficiency in Excel, Word Document, Power Point Presentation. Problem-solving mindset and customer-oriented attitude. Experience: 1+ year experience in a...

Job Title: Subject Matter Expert (SME) - Customer Support **Location**: [Remote] **Job Type**: [Full-time] **Department**: Customer Support / Operations **Reports To**: Customer Support Manager / Director of Operations Job Summary: The Subject Matter Expert (SME) - Customer Support is responsible for providing expert-level knowledge, guidance, and support...

**About Updapt**: Updapt is an ESG Tech Company providing comprehensive SaaS-based ESG (Environmental, Social, and Governance) solutions to address the end-to-end sustainability needs of companies across the globe. With a Cloud-based easy-to-use platform hosting a variety of ESG data of 750+ ESG factors, the technology platform can support a wide spectrum of...

Shift Timing: 10:00 am - 7:00 pm IST (Rotational Weekly Offs)Working Days: 6 days a week, including Sundays & public holidaysSalary Range: Up to ₹20,000/monthCompany OverviewDatastraw is a tech-enabled, people-driven solutions partner, helping small and medium enterprises streamline and scale their backend operations. We specialize in automating backend...

**Skills**: - Fluent communication in Telugu & Kannada - Intermediate level knowledge in English or Hindi **Responsibilities**: 1. Work closely with Customer Success, Sales and Tech team to provide the best support to the onboard clients. 2. Handling customers’ calls for their queries and resolve them. 3. Handling client tickets on Freshdesk. 4....

**Job Summary**: **Key Responsibilities**: - Troubleshoot issues related to accounting software, billing, and financial statements - Maintain detailed records in the CRM system - Educate clients on software usage and financial tools - Collaborate with cross-functional teams for efficient service delivery - Conduct training and support onboarding...

Job Title: Telecalling Executive - App Onboarding Location: Karnal, Remote Employment Type: Full-Time Experience Level: 2-5 years (or adjust as needed) Industry: Fintech, Food Delivery, EdTech, etc. Job Summary: We are looking for a proactive and persuasive Telecalling Executive to promote and onboard users to our mobile app. Your primary responsibility...