Guest Service Associate

4 days ago


Pune Maharashtra, India Casino Air Caterers and Flight Services Full time

**Responsibilities**
- Offering front desk assistance to clients
- Handling guest requests and reservations
- Managing administrative tasks like processing payments, cash handling and delivering any mails
- Welcoming guests on arrival and providing complete assistance during their stay
- Resolving any conflicts or tensions
- Monitoring check-ins and check-outs
- Preparing stay confirmation letters, cancellations or any alterations
- Verifying guest details upon arrival and allocating guest rooms
- Coordinating with the other staff members and departments to ensure customer satisfaction
- Communicating with the Customer Service Representatives about any promotional offers
- Assisting in pre-registration activities or extended stay requests
- Providing information on transport, restaurant facilities and sightseeing locations to guests
- Coordinating with the Guest Relations Manager and Guest Relations Officer for day-to-day operations
- Processing any special requests
- Managing all operations adhering to the hotel policies and regulations
- Maintaining and updating guest details on a timely basis

**Salary**: ₹153,856.96 - ₹200,000.00 per year

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)



  • Mumbai, Maharashtra, India MoSahay Associate Full time

    The **Guest Service Associate (GSA)** is responsible for providing exceptional customer service to guests, ensuring their stay is memorable and pleasant. The GSA will handle all aspects of guest check-in and check-out, answer inquiries, and manage reservations. A background in hotel management is essential to understand the operational and service-oriented...


  • Pune District, Maharashtra, India Adinath Agencies Full time

    **Profile Introduction**: The Guest Service Associate is responsible for delivering outstanding customer service, ensuring that guests have a positive and memorable experience. This role involves handling guest inquiries, managing reservations, and providing assistance to address any concerns or needs. **Key Responsibilities**: - A Guest Service Associate...


  • Mumbai, Maharashtra, India MoSahay Pv Full time

    A Guest Service Associate is a professional responsible for providing front desk assistance to guests in hotels or other similar hospitality establishments. He or she greets guests and assigns them their rooms, processes check-in and check-outs. Pay: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Flexible schedule Schedule: - Day shift -...


  • Mumbai, Maharashtra, India Mosahay Full time

    **Job Title: Guest Service Associate** **Company: INOX** **Location**:Pvr Limited, Maker's Maxity Mall, Jio World drive, 2nd floor, opp. MMRDA office, Behind family court, Bandra Kurla complex, Bandra East, Mumbai - 400051 **Salary: INR 17,000 per month** **Qualifications: Graduation or Hotel Management** As a Guest Service Associate at INOX, you will...


  • Airport, Mumbai, Maharashtra, India AV People Kart Private Limited Full time

    **Job Role: Guest Service Associate** **Location**:Mumbai Airport **Role Brief**: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase,...


  • Airport, Mumbai, Maharashtra, India Cococart Ventures Pvt Ltd Full time

    Role Brief: We are looking to hire a fresher as a Guest Service Associate to ensure guests have a delightful experience at our outlet. The role includes welcoming guests, assisting with purchases, addressing inquiries, sharing information about promotions, resolving concerns, and maintaining a professional and friendly environment. Key Responsibilities: -...


  • Nashik, Maharashtra, India Treat Hotel Nashik Full time

    As a Guest Service Associate, you will play a pivotal role in delivering personalized service and creating unforgettable experiences for our guests at Treat Hotel, Nashik. Your warm demeanor, attention to detail, and dedication to exceeding guest expectations will contribute to the success of our hotel. **Key Responsibilities**: - **Warm Welcome**: Greet...


  • Pune, Maharashtra, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25128454 **Job Category**Food and Beverage & Culinary **Location**Sheraton Grand Pune Bund Garden Hotel, Raja Bahadur Mill Road, Pune, Maharashtra, India, 411001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set tables...


  • Andheri East, Mumbai, Maharashtra, India Meraqui Ventures Pvt Ltd Full time

    **Role Brief**: We are looking to hire a **Guest Service Associate** whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as **greeting guests** upon arrival, a**ssisting them in their purchase**, **handling inquiries and requests, providing information about the offers,...


  • Wadala, Mumbai, Maharashtra, India KC Headhunters Full time

    Guest Service Associate (GSA) - Good Communication Skill - Good English - Age - Upto 28 last Key Responsibility: - Multi tasking Job - Attending Customer - Solving queries - Handling food counters - Provide servicing, Helping to guide through screen or seat - Training provided. **Job Types**: Full-time, Permanent, Fresher Pay: From ₹20,000.00 per...