Guest Service Associate

12 hours ago


Pune District Maharashtra, India Adinath Agencies Full time

**Profile Introduction**:
The Guest Service Associate is responsible for delivering outstanding customer service, ensuring that guests have a positive and memorable experience. This role involves handling guest inquiries, managing reservations, and providing assistance to address any concerns or needs.

**Key Responsibilities**:

- A Guest Service Associate ensures a positive guest experience by providing exceptional customer service, managing check-ins and check-outs, and addressing inquiries and concerns.
- They handle reservations, including modifications and cancellations, and resolve guest complaints effectively.
- Clear communication with guests and team members is essential, as is maintaining accurate guest records and processing transactions.
- They adhere to company policies and health regulations, ensuring confidentiality of guest information.
- Additionally, they support operational tasks, collaborate with team members, and promote additional services to enhance guest satisfaction and drive revenue.

**Profile Requirements**:

- A Guest Service Associate should have a Diploma/Degree in Hotel Management.
- Should handle IDS software.
- Strong communication and interpersonal skills are essential, along with the ability to handle multiple tasks in a fast-paced environment.
- Proficiency in reservation and point-of-sale systems is needed, and attention to detail is crucial.
- Flexibility to work various shifts, including evenings, weekends, and holidays, is required.
- A positive attitude, strong work ethic, and commitment to delivering excellent guest experiences are key attributes.

**Benefits**:

- Food provided

Work Location: In person



  • bangalore district, India The Fresh Factory Full time

    About the Company: The Fresh Factory is an upcoming clean label cafe cum retail store in Indiranagar, Bangalore. The Fresh Factory is a focused high quality clean label grocery store which becomes a sourcing centre for the kitchen and barista for food and beverages. About the Role: We are looking for a Guest Service Associate for grocery store operations...


  • Mumbai, Maharashtra, India AV People Kart Private Limited Full time

    **Job Role: Guest Service Associate** **Location**:Mumbai **Role Brief**: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling...


  • Airport, Mumbai, Maharashtra, India Meraqui Ventures Pvt Ltd Full time

    **Role Brief**: We are looking to hire a **Guest Service Associate** whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving...


  • Airport, Mumbai, Maharashtra, India AV People Kart Private Limited Full time

    **Job Role: Guest Service Associate || F& B || Retails ||** **Location**:Mumbai Airport **Role Brief**: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in...


  • Ahmadabad District, Gujarat, India Shott Amusement Private Limited Full time

    **Guest Service Associate (Pune)** **Designation**:Guest Service Associate **Mini. Education Required** - Bachelors or Diploma in Hospitality **Job Timings** - Rotational Shifts **Working Terms**: - 9 hours Working per day - 1 week off during weekdays - Public Holidays & weekends will be working day - Rotational Shift Timings - Uniform & grooming...


  • Goregaon, Mumbai, Maharashtra, India Meraqui Ventures Pvt Ltd Full time

    **Hiring: Guest Service Associate - F&B Experience Required** **Location**: Goregaon, Mumbai **Industry**: Food & Beverage (F&B) **Salary**: Up to ₹35,000 CTC We are looking for **Guest Service Associates** with prior experience in leading F&B outlets such as **Chai Point, Chaayos, Tea Villa, Starbucks, Café Coffee Day**, or similar...


  • Pune, Maharashtra, India Aurassist Health Private Limited Full time

    Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of information to...


  • Pune, Maharashtra, India Marriott Full time

    Job Number 24153912 Job Category Rooms Guest Services Operations Location Sheraton Grand Pune Bund Garden Hotel Raja Bahadur Mill Road Pune Maharashtra India Schedule Full-Time Located Remotely N Relocation N Position Type Non-ManagementPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat ...


  • Malad, Mumbai, Maharashtra, India Artistico Foods Full time ₹ 1,68,000 - ₹ 1,92,000 per year

    The Guest Service Associate (GSA) ensures a welcoming and pleasant dining experience for all guests. The GSA is responsible for maintaining the dine-in area, serving food, assisting with guest needs, and supporting the restaurant team in delivering smooth service.Primary Responsibilities:Set up the dine-in area properly before service beginsMaintain...

  • Guest Service Expert

    2 weeks ago


    Pune, Maharashtra, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25105354 **Job Category**Food and Beverage & Culinary **Location**Four Points by Sheraton Hotel & Serviced Apartments Pune, 5th Mile Stone, Pune, Maharashtra, India, 411014 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that...