Guest Service Associate

3 days ago


Pune District Maharashtra, India Adinath Agencies Full time

**Profile Introduction**:
The Guest Service Associate is responsible for delivering outstanding customer service, ensuring that guests have a positive and memorable experience. This role involves handling guest inquiries, managing reservations, and providing assistance to address any concerns or needs.

**Key Responsibilities**:

- A Guest Service Associate ensures a positive guest experience by providing exceptional customer service, managing check-ins and check-outs, and addressing inquiries and concerns.
- They handle reservations, including modifications and cancellations, and resolve guest complaints effectively.
- Clear communication with guests and team members is essential, as is maintaining accurate guest records and processing transactions.
- They adhere to company policies and health regulations, ensuring confidentiality of guest information.
- Additionally, they support operational tasks, collaborate with team members, and promote additional services to enhance guest satisfaction and drive revenue.

**Profile Requirements**:

- A Guest Service Associate should have a Diploma/Degree in Hotel Management.
- Should handle IDS software.
- Strong communication and interpersonal skills are essential, along with the ability to handle multiple tasks in a fast-paced environment.
- Proficiency in reservation and point-of-sale systems is needed, and attention to detail is crucial.
- Flexibility to work various shifts, including evenings, weekends, and holidays, is required.
- A positive attitude, strong work ethic, and commitment to delivering excellent guest experiences are key attributes.

**Benefits**:

- Food provided

Work Location: In person



  • Mumbai, Maharashtra, India MoSahay Associate Full time

    The **Guest Service Associate (GSA)** is responsible for providing exceptional customer service to guests, ensuring their stay is memorable and pleasant. The GSA will handle all aspects of guest check-in and check-out, answer inquiries, and manage reservations. A background in hotel management is essential to understand the operational and service-oriented...


  • Mumbai, Maharashtra, India MoSahay Pv Full time

    A Guest Service Associate is a professional responsible for providing front desk assistance to guests in hotels or other similar hospitality establishments. He or she greets guests and assigns them their rooms, processes check-in and check-outs. Pay: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Flexible schedule Schedule: - Day shift -...


  • Ahmadabad District, Gujarat, India Shott Amusement Private Limited Full time

    **Guest Service Associate (Pune)** **Designation**:Guest Service Associate **Mini. Education Required** - Bachelors or Diploma in Hospitality **Job Timings** - Rotational Shifts **Working Terms**: - 9 hours Working per day - 1 week off during weekdays - Public Holidays & weekends will be working day - Rotational Shift Timings - Uniform & grooming...


  • Mumbai, Maharashtra, India Mosahay Full time

    **Job Title: Guest Service Associate** **Company: INOX** **Location**:Pvr Limited, Maker's Maxity Mall, Jio World drive, 2nd floor, opp. MMRDA office, Behind family court, Bandra Kurla complex, Bandra East, Mumbai - 400051 **Salary: INR 17,000 per month** **Qualifications: Graduation or Hotel Management** As a Guest Service Associate at INOX, you will...


  • Airport, Mumbai, Maharashtra, India AV People Kart Private Limited Full time

    **Job Role: Guest Service Associate** **Location**:Mumbai Airport **Role Brief**: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase,...


  • Airport, Mumbai, Maharashtra, India Cococart Ventures Pvt Ltd Full time

    Role Brief: We are looking to hire a fresher as a Guest Service Associate to ensure guests have a delightful experience at our outlet. The role includes welcoming guests, assisting with purchases, addressing inquiries, sharing information about promotions, resolving concerns, and maintaining a professional and friendly environment. Key Responsibilities: -...


  • Nashik, Maharashtra, India Treat Hotel Nashik Full time

    As a Guest Service Associate, you will play a pivotal role in delivering personalized service and creating unforgettable experiences for our guests at Treat Hotel, Nashik. Your warm demeanor, attention to detail, and dedication to exceeding guest expectations will contribute to the success of our hotel. **Key Responsibilities**: - **Warm Welcome**: Greet...


  • Pune, Maharashtra, India Casino Air Caterers and Flight Services Full time

    **Responsibilities** - Offering front desk assistance to clients - Handling guest requests and reservations - Managing administrative tasks like processing payments, cash handling and delivering any mails - Welcoming guests on arrival and providing complete assistance during their stay - Resolving any conflicts or tensions - Monitoring check-ins and...


  • Pune, Maharashtra, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25128454 **Job Category**Food and Beverage & Culinary **Location**Sheraton Grand Pune Bund Garden Hotel, Raja Bahadur Mill Road, Pune, Maharashtra, India, 411001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set tables...


  • Andheri East, Mumbai, Maharashtra, India Meraqui Ventures Pvt Ltd Full time

    **Role Brief**: We are looking to hire a **Guest Service Associate** whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as **greeting guests** upon arrival, a**ssisting them in their purchase**, **handling inquiries and requests, providing information about the offers,...