Guest Service Associate

3 days ago


Andheri East Mumbai Maharashtra, India Meraqui Ventures Pvt Ltd Full time

**Role Brief**:
We are looking to hire a **Guest Service Associate** whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as **greeting guests** upon arrival, a**ssisting them in their purchase**, **handling inquiries and requests, providing information about the offers, resolving complaints or issues**, and maintaining a welcoming and professional atmosphere.

**Location**: Mumbai Airport

**Key Responsibilities**
- **Greeting & Welcoming Guest.**:

- Enhancing **Guest Satisfaction**:

- Knowledge on products, promotions & offers
- **Upselling of products**:

- Following SOP laid by the organization
- Maintain cleanliness of the outlet all the time.
- System handling of billing
- **Inventory management.**:

- Handling guest grievance
- Collaborating with team members to **achieve targets**

**Fresher can also apply.**
- Min 6 months experience in Retail / QSR / Hospitality / Food industry with mandatory sales experience.
- **Good Communication Skills**:

- Team Player
- Result oriented, with high level of motivation for self-growth
- **Well groomed & presentable**

**Note: Passport and police verification is compulsory**

If anyone is interested in this profile, please call on **8700964770(Ashwani)**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Weekend availability

Supplemental Pay:

- Performance bonus
- Yearly bonus

Application Question(s):

- What's your current location?
- Do you have your Passport?

**Experience**:

- Retail sales: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 8700964770



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