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Guest Service Associate

2 weeks ago

Mumbai Maharashtra, India Cococart Ventures Pvt Ltd Full time

**Role Brief**:
We are looking to hire a Guest Service Associate whose primary responsibility is to ensure
that guests have a pleasant experience during their visit to our outlet. The role involves
various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving complaints or issues, and maintaining a welcoming and professional atmosphere.

**Key Responsibilities**:
Greeting & Welcoming Guest.
Enhancing Guest Satisfaction.
Knowledge on products, promotions ; offers.
Upselling of products.
Following SOP laid by the organisation.
Maintain cleanliness of the outlet all the time.
System handling of billing.
Inventory management.
Handling guest grievance.
Collaborating with team members to achieve targets.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person