Guest Service Associates

2 days ago


Mumbai Maharashtra, India Sensys Technologies Pvt. Ltd Full time

The details are as follows:
**Position**:Guest Service Associate**

**Skills**: Good Communication, Team player

**Experience**: Min 6 months of experience in Guest Service

**Responsibilities**:
1. **Guest Handling**:

- Greeting & Welcoming Guest. Foster a good relationship with guest serving as main point of contact.

2. **Guest Record**- Maintain guest records.

3. **Grooming**: Follow grooming standards as per SOP.

4. **Product Knowledge**:

- Ensure guest are oriented with current offers on various products and recommending various options.

5. **Engagement**:

- Actively engage Guest to promote sales and upsell products when appropriate.

6. **Serving**:

- Prepare and serve a variety of coffee beverages as per guest order placed, according to established recipes and standards - SOP.

7. **Guest Satisfaction**: Proactively identify opportunities to enhance guest satisfaction.

8. **Guets Feedback**: Collect guest feedback to drive continuous service and enhancements. Share the same with the Outlet Manager

9. **Systems**: Handle system accurately using POS, ensuring bills are provided to guest.

10. **Hygiene**: Maintain cleanliness of the outlet all the time.

11. **Inventory**: Monitor inventory levels and restock products as needed.

12. **Compliance**: Ensure compliance with food safety and sanitation regulations.

13. **Grievance**: Address Guest inquiries, concerns, and complaints promptly and professionally.

14. **Team Player**: Collaborate with team members to achieve sales targets and maintain a positive working environment.

15. **Marketing**: Assist with special promotions, events, and tastings as required.

16. Act as a brand ambassador, upholding our commitment to quality and hospitality.

**Passport is Mandatory**

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person



  • Mumbai, Maharashtra, India Concept Hospitality Pvt Ltd Full time

    **Position Title**: Guest Service Associate (F B Service) **Department**: F B Service **Grade**: S -III **Responsible to**: F B Manager, Outlet Manager, Senior Captain/Captain, Team Leader **Job Summary**: The Guest Service Associate in the F B Service department, reporting to the Senior Captain/Captain, plays a crucial role in ensuring guest...


  • Mumbai, Maharashtra, India Mosahay Full time

    **Job Title: Guest Service Associate** **Company: INOX** **Location**:Mumbai maker maxity **Salary: INR 18,000 per month** **Qualifications: Graduation or Hotel Management** As a Guest Service Associate at INOX, you will play a crucial role in ensuring an exceptional cinema experience for our patrons. Your primary responsibility will be to deliver...


  • Mumbai, Maharashtra, India Mosahay Full time

    **Job Title: Guest Service Associate** **Company: INOX** **Location**:Pvr Limited, Maker's Maxity Mall, Jio World drive, 2nd floor, opp. MMRDA office, Behind family court, Bandra Kurla complex, Bandra East, Mumbai - 400051 **Salary: INR 17,000 per month** **Qualifications: Graduation or Hotel Management** As a Guest Service Associate at INOX, you will...


  • Mumbai, Maharashtra, India FINESSE STAFFING Full time

    **Hiring for the position of Guest Service Associate with a leading Hospitality & Retail Industry in India.** **Job Description: - ** **Meet & Greeting the Guest** **Assist guests regarding menu items in an informative and helpful way** **Follow outlet policies, procedures and service standards** **Have knowledge of beverage lists and...


  • Airport, Mumbai, Maharashtra, India AV People Kart Private Limited Full time

    **Job Role: Guest Service Associate** **Location**:Mumbai Airport **Role Brief**: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase,...


  • Mumbai, Maharashtra, India MoSahay Associate Full time

    The **Guest Service Associate (GSA)** is responsible for providing exceptional customer service to guests, ensuring their stay is memorable and pleasant. The GSA will handle all aspects of guest check-in and check-out, answer inquiries, and manage reservations. A background in hotel management is essential to understand the operational and service-oriented...


  • Pune District, Maharashtra, India Adinath Agencies Full time

    **Profile Introduction**: The Guest Service Associate is responsible for delivering outstanding customer service, ensuring that guests have a positive and memorable experience. This role involves handling guest inquiries, managing reservations, and providing assistance to address any concerns or needs. **Key Responsibilities**: - A Guest Service Associate...


  • Mumbai Central, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time

    Greeting & Welcoming Guest. Enhancing Guest Satisfaction Knowledge on products, promotions & offers Upselling of products Following SOP laid by the organization Maintain cleanliness of the outlet all the time. System handling of billing Inventory management. Handling guest grievance Collaborating with team members to achieve targets **Job Types**:...


  • Mumbai, Maharashtra, India Paradox Museum Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionParadox Museum is a globally recognized pioneer in experiential entertainment, dedicated to crafting engaging and educational experiences that challenge perceptions and defy reality. With unique exhibits inspired by local culture, each museum invites visitors to explore, learn, and be amazed by fascinating paradoxes. Currently operating in...


  • Bandra West, Mumbai, Maharashtra, India PVR INOX Limited Full time

    Service Associates - Full timer Job Purpose: Serves customers by providing product and service information; resolving product and service problems. **Duties**: - Servicing guests in Restaurant, Box Office & Auditorium - Greeting and registering the guest - Deliver outstanding customer service to our guests - Must have the ability to multi-task - Should be...